toukirwpdev
Forum Replies Created
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Install the latest version(V3.0.2) of the plugin will resolve the issue.
We are pleased to inform you that we have resolved the issue that you reported. We have released a new version of the plugin that addresses the issue. We recommend updating plugins to the latest version. Sorry for the inconvenience.
We greatly appreciate your taking the time to bring this matter to our attention.
Could you please ensure that the issue persists? We accessed the page using the URL you provided and it appears to be displaying properly in dark mode. To clarify we made a short video.
We apologize for any inconvenience caused. Could you please elaborate with us regarding the notification that is being displayed?
We sincerely apologize for the inconvenience. Our developers are already working on resolving the issue, we will release a fixed version soon.
We apologize for the inconvenience. To assist you better, please let us know the version of our plugin you’re using, and which version is causing the error. For optimal performance, we recommend using the latest version of our plugin. To better understand the issue, you can post the website URL.
Apologies for the inconvenience. The problem has been resolved, and a new version of the plugin has been released. Simply update to the new version to solve the issue.
Thank you for bringing this issue to our attention.
We apologize for this inconvenience. We are aware of the issue and are working on resolving it as soon as possible. We will be implementing a new technology to address this issue. Once resolve this issue we’ll let you know.
Thanks for understanding and patience!
Our plugin works with an Elementor popup. To clarify, we made a short video. Also, mention which popup you are currently using. It would be appreciated if you share us with a screenshot or short video of the issue you are encountering.
Thank you for your cooperation.
Your cooperation is greatly appreciated, and we are thankful that you brought this issue to our attention. We have identified the issue and we’ll work on a solution. Once it is fixed we’ll notify you.
Have a nice week!
Forum: Plugins
In reply to: [WP Dark Mode - Improve Accessibility with AI Powered Dark Theme] Site brokenWe noticed that our plugin is currently not active on your website. If you encounter any issues with our plugin, please do not hesitate to inform us. Kindly share the URL of the page where the issue is occurring so that we can investigate and assist you accordingly.
Thank you!
Sorry for the inconvenience. We’re curious to know which version of our plugin you’re using. It would be helpful for us to identify the issue.
Thank you for your cooperation.
Forum: Plugins
In reply to: [WP Dark Mode - Improve Accessibility with AI Powered Dark Theme] Site brokenApologize for the inconvenience. Would you kindly, share the error message/log and a screenshot of the issue you encountered while using our plugin?
This will help us identify the issue and find a solution more efficiently.
Thank you for your cooperation.
You can easily use any dark mode icon using our “Custom Switch Icon” feature. Refer to this tutorial to know how to use custom switch icons in dark mode. Tutorial
Thanks.
Sorry for the inconvenience. Thank you for bringing this to our attention. We have taken note of the issue and added it to our backlog. Our goal is to continuously enhance our product and provide the best possible experience for our users. Our team will work on it. we will keep you updated on it.
Also, we have looked into the second issue that you mentioned. We have checked it using the Classic editor, and it works fine. For your clarity, we attach a screenshot
Thank you for your understanding and patience.