vincelicari

Thanks for the reply. see my answers below.

1. Do you have any error log entries? Or are there just two success entries?
Yes, i have logging turned on. And i’ve clicked to log everything. here are 2 entries. they have the same Salesforce record Id.
Success: Upsert duplexes with ID of 8239 (Salesforce Duplex__c Id of a00f400000DfUcQAAV)
Success: Upsert duplexes with ID of 8241 (Salesforce Duplex__c Id of a00f400000DfUcQAAV)

2. What are your fieldmaps like? What kind of objects are you mapping to each other, and what kind of fields?
I am just mapping text fields. I have 3 fields mapped. I fill in 2 fields when i create the record in salesforce and then it creates the record in wordpress. perfect. then i go back to salesforce and update the record by adding a value to the empty mapped field or by changing a value of an already mapped field and then back in wordpress it creates a totally new entry. I am using ACF Pro. but i am not doing anything special. I feel like i must be missing something in the configuration. I am getting no errors at all. all data is writing well from salesforce to wordpress, i just can’t get it to update records after it creates a record the first time.

3. Have you tried it with other object combinations? Did it get the same result?
I am just using one object, no relationships at all. the object in salesforce is a custom object.

4. Do you have any PHP error logs? What do they say?
i don’t have any error logs.

5. What version of WordPress and PHP are you running?
I am running WordPress 4.9.8 and PHP version 5.5.9

My Object Sync for Salesforce Field Map Settings
1. Date field to trigger pull: Last Modified Date
2. I created an external id field and have set both prematch and salesforce key. I only want to go from salesforce to wordpress. I wanted to use the salesforce record Id but first wanted to do it as your documentation stated. so i created a custom salesforce field that is set as external Id.
3. Direction for all fields is set to “sync”
4. Action Triggers checked “Salesforce Create” & “Salesforce Update”
I’ve tried playing with it and checking “Salesforce Update” only but when i do that then nothing comes over. no error in the log. but the record in wordpress is not updated and no log entry.

• This reply was modified 7 years, 9 months ago by vincelicari.