Sam

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Viewing 9 replies - 1 through 9 (of 9 total)
  • Forum: Plugins
    In reply to: [My Header Footer] Not Load
    Plugin Author Sam

    (@visualdesigner)

    5 years, 10 months ago

    Hi Jahid

    Thanks for reporting this bug. We have implemented a solution 🙂 Please update the My Header Footer plugin (to version 1.08 or greater) and the issue should be resolved.

    Thanks again for using My Header Footer 🙂

    Forum: Plugins
    In reply to: [My Header Footer] Auto Delete Plugin
    Plugin Author Sam

    (@visualdesigner)

    5 years, 10 months ago

    Hi Jahid

    Thanks for reporting this bug. We have implemented a solution 🙂 Please update the My Header Footer plugin (to version 1.08 or greater) and the issue should be resolved.

    Thanks again for using My Header Footer 🙂

    Forum: Plugins
    In reply to: [My Header Footer] Auto Delete Plugin
    Plugin Author Sam

    (@visualdesigner)

    5 years, 10 months ago

    Hi Jahid, thank you for using My Header Footer :). I’ll look into this problem, can you answer the below questions? It will help me debug the cause of the problem 🙂

    – Is this problem occurring on a local website (for eg, localhost:8080/my_website) or on a live website (for eg, http://mywebsite.com)?
    – What web server are you using? Apache or Nginx or other?
    – What operating system is your server? CentOS, Windows, other?

    Forum: Plugins
    In reply to: [My Header Footer] Not Load
    Plugin Author Sam

    (@visualdesigner)

    5 years, 10 months ago

    Marking as solved. Jahid I’ll let you know when a long term solution is implemented 🙂

    Forum: Plugins
    In reply to: [My Header Footer] Not Load
    Plugin Author Sam

    (@visualdesigner)

    5 years, 10 months ago

    Thanks for your feedback 😀 Its great to hear you like it!

    If you need any more help please let me know. And if you want to upgrade to the Pro version of My Header Footer I can offer a discount, just contact us as [email protected].

    Also don’t forget to edit your previous message and remove your website login details, its very important not to leave that up here. I may need to report this post to get the Moderators (@tobifjellner) to remove those details.

    Forum: Plugins
    In reply to: [My Header Footer] Not Load
    Plugin Author Sam

    (@visualdesigner)

    5 years, 10 months ago

    Hi Jahid

    Please edit your message above so your wordpress login details are not visible to other people.

    Kind regards
    Sam

    Forum: Plugins
    In reply to: [My Header Footer] Not Load
    Plugin Author Sam

    (@visualdesigner)

    5 years, 10 months ago

    Hi Jahid

    The problem is caused by the plugin Thrive Architect. If I disable this plugin then My Header Footer loads correctly when you click ‘Hide Theme Header & Footer’, ‘Design Header’ and ‘Design Footer’.

    Immediate solution:

    – Disable Thrive Architect plugin
    – Design/Build your header using My Header Footer
    – Once you have finished designing/building your header you can re-enable Thrive Architect plugin

    Long term solution:

    – I will investigate why Thrive Architect causes an issue. The problem is that Thrive Architect is removing My Header Footer <style> added to the <head> element. I’ll look into why this plugin removes it and possibly ask the authors to fix it.
    – I’ll keep you updated on a solution and let you know when its fixed

    I also noticed your design wasn’t using a Navigation widget so I’ve added one to your design. Feel free to delete it if you dont want it 🙂

    Thanks again for using My Header Footer and please let me know if you need any other help.

    • This reply was modified 5 years, 10 months ago by Sam.
    Forum: Plugins
    In reply to: [My Header Footer] Not Load
    Plugin Author Sam

    (@visualdesigner)

    5 years, 10 months ago

    Thanks Jahid 🙂 I’m looking at the problem now on your website. I’ll let you know a solution soon.

    Forum: Plugins
    In reply to: [My Header Footer] Not Load
    Plugin Author Sam

    (@visualdesigner)

    5 years, 10 months ago

    Hi Jahid, thank you for using My Header Footer :). Can you elaborate on what problems you are having?

    We can also do a skype screen share to assist you with your problems if you want. Just let us know your skype id, your timezone and when is best to do a skype call 🙂

    • This reply was modified 5 years, 10 months ago by Sam.
Viewing 9 replies - 1 through 9 (of 9 total)