Wayne Smith

Hello dougaitken,
Thank you for replying to my support request and for trying to help me with this.

I also posted a similar question in the support forums of my theme provider before I posted in here, and they replied today to my query, suggesting I include the following piece of code in Appearance > Customisation > Additional CSS

#main-area .product.first {
padding-top: 0 !important;
}

And to be joy it worked perfectly, now all the columns line up as you would expect them to.

I thought it would be worth posting the results in this forum in case any other reader comes across as similar issue, and also so you know how I fixed it.

Thanks again for your help, I greatly appreciate you taking the time to reply to my support query.

Kind Regards,
Wayne

Is there a solution to this problem, I can’t believe it is that difficult to just reduce the width of the username and password boxes on the sidebar widget but I genuinely don’t know what piece of code I need to change to fix this.

I really would appreciate any help, advice or pointers just so I can resolve this issue once and for all.

Many thanks in advance
Wayne

Just to update you on where I am with this, I haven’t yet found a solution to my problem but this is my current situation:

I have discovered that whatever page I make the ‘homepage’ I cannot select that page in the Conditional Logic drop-down box, it just doesn’t appear.

To test this theory I created a new page with some random text and saved it as ‘mypage’ – I then navigated to my WordPress dashboard to Settings > Reading > Front Page Displays > and selected ‘a static page’ followed by the newly created ‘mypage’ from the drop-down box.

I then navigated back to User Access > Access Levels > Estate Agent Level > and tried to select the page called mypage from the drop-down box within the Conditional Logic element, but it wasn’t there. A page called ‘Home’ was there however (this is the page I previously set as the home page)

If I then go through this process once more and reassign ‘Home’ as the home page, I can now see the page called ‘mypage’ in the drop-down box within the Conditional Logic element of the Estate Agent Level.

This is really frustrating because I need to restrict access to the home page for anyone not logged into the website, and redirect them to the Login page.

Also, if I log in using the estate agent credentials, I cannot view or access the Overview page – this is exactly what I expected. However, if I log in with the developer credentials, I can see the Overview menu item at the top of the page – again this is what I expected to happen, but when I click on the Overview link it redirects me to the Login page (Ahhhhhhh !!!!).

Can you see now why I’m pulling my hair out trying to get this to work properly.

If you can see anything obvious what I might be doing wrong, I would greatly appreciate your feedback. I’m even prepared to set up a temporary user account with Administrator privileges for you to log into my website and check everything yourself, just to satisfy yourself that I have configured your plugin correctly.

Other than that I am quite lost for a workable solution to this problem and would love to get it to work properly, if you have any other suggestions.

Many thanks
Wayne

Thanks for taking the time to reply Mike, I am grateful.

The bit about it not being a real page does make sense, but the bit about the custom archive-product.php went straight over my head unfortunately.

I tend to be ok with designing and building the content for the front end of a WordPress site, but close to useless when it comes to anything to do with the backend.

I’ve been through almost every theme-my-login file using the WordPress editor, searching for something like Value=” “, or Size=” “, or Width=” ” – expecting the width of the login username and password boxes would relate to something like this.

But I’m not a coder, I have no idea what I’m looking for – its just guesswork and I’ve spent hours checking every file line-by-line and still I can’t find anything that impacts on the size of these text boxes.

Its like anything, when you know what you’re looking for you wonder how you missed it in the first place, right now I feel like I’m searching for a needle in a haystack and its beyond frustrating.

Any help would be gratefully appreciated.

Is this possible or not?

I thought it would have been a really simple solution by just changing the width of the text boxes, but I’m not sure where to find that code?

Any suggestions?

I don’t know, I’ve almost given up on this .. I turned all the plugins off and still the problem was there. I don’t think it can be related to a colour issue Andrea otherwise I would experience the same problem when viewing the site with other web browsers.

I’m scratching my head wondering what to try next !!

Hi Andrea,
I’ve running Internet Explorer version 9.0.8112.16421

Is there any reason why IE would be causing this problem, the issue didn’t appear until I resolved the last problem as outlined in my post above, and I completed the Network Update task.

I’m tempted to think there may be a relationship with my original problem and this one now, but I really have no idea and any suggestions you can offer to remedy this issue would be greatly appreciated.

Regards,
Wayne