Title: Matt Cromwell's Replies | WordPress.org

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# Matt Cromwell

  [  ](https://wordpress.org/support/users/webdevmattcrom/)

 *   [Profile](https://wordpress.org/support/users/webdevmattcrom/)
 *   [Topics Started](https://wordpress.org/support/users/webdevmattcrom/topics/)
 *   [Replies Created](https://wordpress.org/support/users/webdevmattcrom/replies/)
 *   [Reviews Written](https://wordpress.org/support/users/webdevmattcrom/reviews/)
 *   [Topics Replied To](https://wordpress.org/support/users/webdevmattcrom/replied-to/)
 *   [Engagements](https://wordpress.org/support/users/webdevmattcrom/engagements/)
 *   [Favorites](https://wordpress.org/support/users/webdevmattcrom/favorites/)

 Search replies:

## Forum Replies Created

Viewing 15 replies - 1 through 15 (of 4,985 total)

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 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP Rollback - Rollback Plugins and Themes] GDPR compliance](https://wordpress.org/support/topic/gdpr-compliance-354/)
 *  Plugin Contributor [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/)
 * (@webdevmattcrom)
 * [4 months, 2 weeks ago](https://wordpress.org/support/topic/gdpr-compliance-354/#post-18793899)
 * HI there,
 * WP Rollback does not create or store any cookies whatsoever. The plugin does 
   not interact with your website viewers in any way. In short, WP Rollback is open
   source code and does not provide any services whatsoever. The plugin is not a
   service provider.
 * Best of luck!
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Synced Pattern Popups] Impressive and easy to use!](https://wordpress.org/support/topic/impressive-and-easy-to-use-2/)
 *  Plugin Author [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/)
 * (@webdevmattcrom)
 * [4 months, 2 weeks ago](https://wordpress.org/support/topic/impressive-and-easy-to-use-2/#post-18791728)
 * Angela! What an amazing review! So glad to hear this little plugin has been useful
   for you. Thanks for spreading the word too! Modals are useful when done right
   and well.
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Synced Pattern Popups] Great For Quick Button Modals](https://wordpress.org/support/topic/great-for-quick-button-modals/)
 *  Plugin Author [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/)
 * (@webdevmattcrom)
 * [4 months, 3 weeks ago](https://wordpress.org/support/topic/great-for-quick-button-modals/#post-18789459)
 * [@ronalfy](https://wordpress.org/support/users/ronalfy/) – You’re a 💎! You made
   my day.
 * Point me to your Github or whatnot and I’d love the chance to collaborate with
   you on an integration with Pattern Wrangler for sure!
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Synced Pattern Popups] Simple Great Plugin](https://wordpress.org/support/topic/simple-great-plugin-23/)
 *  Plugin Author [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/)
 * (@webdevmattcrom)
 * [4 months, 3 weeks ago](https://wordpress.org/support/topic/simple-great-plugin-23/#post-18786694)
 * You made my day, [@patrick-b](https://wordpress.org/support/users/patrick-b/)
   So glad to hear you see the value and are experiencing it.
 * I’m no accessibility expert but I read up on it and looked to implement the most
   important principles I could for this purpose. If you find anything that could
   use improvement please feel free to submit it here:
 * [https://github.com/mathetos/synced-pattern-popups/issues](https://github.com/mathetos/synced-pattern-popups/issues)
 * Thanks again!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Yoast SEO - Advanced SEO with real-time guidance and built-in AI] Use Original Image for og:image not AVIF](https://wordpress.org/support/topic/use-original-image-for-ogimage-not-avif/)
 *  Thread Starter [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/)
 * (@webdevmattcrom)
 * [5 months, 3 weeks ago](https://wordpress.org/support/topic/use-original-image-for-ogimage-not-avif/#post-18759705)
 * [@maybellyne](https://wordpress.org/support/users/maybellyne/) Thanks for your
   reply. Just note that you have explained why it’s doing what it’s doing, but 
   it still leaves me with broken images on all social platforms.
 * The plugin I referred to is by the WordPress Performance Team: [Modern Image Formats – WordPress plugin | WordPress.org](https://wordpress.org/plugins/webp-uploads/)–
   it’s possible that will be brought into WordPress Core one day.
 * I’d love a solution to my problem if possible. Is there a filter in Yoast that
   I can hook into to change that loading prioritization? Maybe this is a feature
   request: consider that there are many modern image format plugins and provide
   users with a workaround so that this core functionality of the Yoast plugin doesn’t
   become unusable.
 *   Forum: [Reviews](https://wordpress.org/support/forum/reviews/)
    In reply to:
   [[Solid Mail – SMTP email and logging made by SolidWP] Since the takeover from Soild Mail no UI visible](https://wordpress.org/support/topic/since-the-takeover-from-soild-mail-no-ui-visible/)
 *  [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/)
 * (@webdevmattcrom)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/since-the-takeover-from-soild-mail-no-ui-visible/#post-18104674)
 * Hi [@wfrank94](https://wordpress.org/support/users/wfrank94/) – thanks for your
   feedback, that is an issue we identified for those on Windows computers. The 
   most recent update, version 2.1.2 fixed that issue. Please update and you’ll 
   be all set again.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Solid Mail – SMTP email and logging made by SolidWP] WTF have you done?](https://wordpress.org/support/topic/wtf-have-you-done/)
 *  [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/)
 * (@webdevmattcrom)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/wtf-have-you-done/#post-18104669)
 * [@mferraz](https://wordpress.org/support/users/mferraz/) That is not true at 
   all. Firstly, forms do not use this plugin at all. This plugin implements SMTP
   instead of PHPmail in your WordPress website. What you do with your forms is 
   up to you and the form plugin you use.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Solid Mail – SMTP email and logging made by SolidWP] WTF have you done?](https://wordpress.org/support/topic/wtf-have-you-done/)
 *  [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/)
 * (@webdevmattcrom)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/wtf-have-you-done/#post-18074129)
 * Hi folks, we were finally able to replicate the issue as you all experienced 
   it. This is what we found:
    1. Install 1.2.7 and configure
    2. simulate auto-update to 2.0.0
    3. simulate auto-update to 2.1.0
 * That resulted in the breakage that you’re all reporting. We have a release that’s
   going through QA now to fix this.
 * Of course, fixing this in the new release won’t give you your time back you spent
   this past weekend, or reverse any of that work that you did over the past few
   days. We wish we were able to perfectly predict these situations every time, 
   but we’re fallible just like you are. Nevertheless, your reports and feedback
   helped us identify this issue to prevent it going forward.
 * Watch for that update coming soon. Thank you!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Solid Mail – SMTP email and logging made by SolidWP] WTF have you done?](https://wordpress.org/support/topic/wtf-have-you-done/)
 *  [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/)
 * (@webdevmattcrom)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/wtf-have-you-done/#post-18071378)
 * HI all,
 * I oversee Customer Experience at StellarWP which includes all things related 
   to SolidWP as well.
 * Thanks for these reports of this issue. I flagged this today with our devteam
   and we’re working on replicating the issue, clearly something is off, but so 
   far we’ve tried all of the below without being able to replicate the behavior
   you’re seeing:
    - updating from 1.2.3 to 2.1.0 -> No issues
    - updating from 1.2.7 to 2.1.0 -> No issues
    - updating from 2.0.0 to 2.1.0 -> No issues
 * However, two different members of our team found this to be problematic:
    1. Install 1.2.3 version
    2. Setup the SMTP.
    3. Confirm that it’s working as intended
    4. Then update to 1.2.7 and see if the setting still persist
 * In each case upgrading to version 1.2.7 removed the previously existing settings.
 * So can each of you confirm from which versions you upgraded from and to?
 * And just as an olivebranch, we’ll work hard to resolve this as best we can, but
   keep in mind that we acquired the plugin when it was at version 1.2.7 and we 
   had to do a lot of clean up before we had confidence in version 2.0. This wasn’t
   done hastily it without due diligence, just like we are taking your input and
   feedback seriously and working towards resolution today as well.
 * Thank you!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP Import Export Lite] Trying PHP readfile() without success in Export](https://wordpress.org/support/topic/trying-php-readfile-without-success-in-export/)
 *  Thread Starter [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/)
 * (@webdevmattcrom)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/trying-php-readfile-without-success-in-export/#post-18066870)
 * OK, I simplified this a ton and just used:
 * `file_get_contents`
 * And it worked great. Solve it by rubber-ducking it with you. Thank you!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP Import Export Lite] Trying PHP readfile() without success in Export](https://wordpress.org/support/topic/trying-php-readfile-without-success-in-export/)
 *  Thread Starter [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/)
 * (@webdevmattcrom)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/trying-php-readfile-without-success-in-export/#post-18066864)
 * I’ve also tried creating a helper function for this.
 *     ```wp-block-code
       function wppt_transcript_export($value) {    // Check if the file exists and is readable    if (file_exists($value) && is_readable($value)) {        // Output the contents of the file        return file_get_contents($value);    } else {        // Handle the case where the file doesn't exist        return "File not found or not readable.";    }}
       ```
   
 * But it always returns “File not found…” even though every episode has an associated
   file.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[Seriously Simple Podcasting] Using Blubrry as prefix breaks my audio files](https://wordpress.org/support/topic/using-blubrry-as-prefix-breaks-my-audio-files/)
 *  Thread Starter [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/)
 * (@webdevmattcrom)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/using-blubrry-as-prefix-breaks-my-audio-files/#post-18064971)
 * Adding some links for convenience:
 * RSS feed is in the original ticket above
 * Original `.m4a` file:
 * [http://wpproducttalk.com/wp-content/uploads/2024/09/ep78-WP-Product-Talk_-How-Pre-Launch-Marketing-can-help-HYPE-your-Next-Product-Launch-with-Kevin-Geary.m4a](http://wpproducttalk.com/wp-content/uploads/2024/09/ep78-WP-Product-Talk_-How-Pre-Launch-Marketing-can-help-HYPE-your-Next-Product-Launch-with-Kevin-Geary.m4a)
 * Blurbrry url:
   [https://media.blubrry.com/3788743/wpproducttalk.com/podcast-download/2499/pre-launch-marketing-hype.m4a?ref=new_window](https://media.blubrry.com/3788743/wpproducttalk.com/podcast-download/2499/pre-launch-marketing-hype.m4a?ref=new_window)
 * Thanks!
    -  This reply was modified 1 year, 8 months ago by [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/).
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP Rollback - Rollback Plugins and Themes] What version of plugin works with WordPress 4.7.29](https://wordpress.org/support/topic/what-version-of-plugin-works-with-wordpress-4-7-29/)
 *  Plugin Contributor [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/)
 * (@webdevmattcrom)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/what-version-of-plugin-works-with-wordpress-4-7-29/#post-17873855)
 * Hi there,
 * Looks like you’ll need to go all the way back to version 1.4 of WP Rollback to
   use it with WP 4.7.29.
 * Good luck!
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP Rollback - Rollback Plugins and Themes] Every Version](https://wordpress.org/support/topic/every-version/)
 *  Plugin Contributor [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/)
 * (@webdevmattcrom)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/every-version/page/2/#post-17725631)
 * [@deeveearr](https://wordpress.org/support/users/deeveearr/) Is your installation
   also in a sub-directory like [@eugene212](https://wordpress.org/support/users/eugene212/)
   is reporting? That would be helpful for us to be able to replicate the issue.
 *   Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/)
    In
   reply to: [[WP Rollback - Rollback Plugins and Themes] rest_no_route error](https://wordpress.org/support/topic/rest_no_route-error-2/)
 *  Plugin Contributor [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/)
 * (@webdevmattcrom)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/rest_no_route-error-2/page/2/#post-17725628)
 * UPDATE: [@deeveearr](https://wordpress.org/support/users/deeveearr/) I see your
   original ticket that [@eugene212](https://wordpress.org/support/users/eugene212/)
   is also commenting on. I’ll chime in over there.

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