Matt Cromwell's Replies - page 2

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Viewing 15 replies - 16 through 30 (of 4,985 total)

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Forum: Plugins
In reply to: [WP Rollback - Rollback Plugins and Themes] rest_no_route error

Plugin Contributor Matt Cromwell
(@webdevmattcrom)

2 years, 1 month ago

@afizesan – Thanks so much for identifying the source of the issue, so glad Devin was able to push a fix based on your insight. Thank you!

@mhartste – Glad it’s working for you now. Yes, Devin and I are co-founders of GiveWP, and we built WP Rollback together with a friend a long time ago for a “Pluginpalooza” contest at WordCamp Orange County. This plugin has a special place in our hearts, and Devin’s recently been giving it tons of new love and attention. I just get to come around and be helpful if possible, but the work Devin’s done is really impressive.

@deeveearr – If you have any kind of server logs or WPDebug logs enabled that could give us insight on where things are failing that would be really helpful. If you have a system info you could provide that would be great too. But in the interest of all the folks on this thread, would you mind creating a new ticket since your issue seems to be unique from the others. That way we can isolate based on your unique environment. Thank you!

Forum: Plugins
In reply to: [Plausible Analytics] Proxy is blocked from the API endpoint somehow

Thread Starter Matt Cromwell
(@webdevmattcrom)

2 years, 2 months ago

I do have Cloudflare actually. But I have Cloudflare + Solid Security + Limit Login Attempts on my personal blog and it doesn’t have this same error. So I’m really stumped.

Forum: Plugins
In reply to: [WP Rollback - Rollback Plugins and Themes] rest_no_route error

Plugin Contributor Matt Cromwell
(@webdevmattcrom)

2 years, 3 months ago

@deeveearr – give me some details, what DID happen? Did you see the wp-rollback endpoint? Was everything enabled for Administrators?

Then, as I said above, if it did NOT work then you need to contact your host. Did you do that? What did they say?

Always looking for the next step and we can only get there with more information. Help me help you.

Forum: Plugins
In reply to: [WP Rollback - Rollback Plugins and Themes] rest_no_route error
Plugin Contributor Matt Cromwell
(@webdevmattcrom)

2 years, 3 months ago
Hey folks, I did a little bit of digging on this error myself. It pops up a lot with any plugin that has custom REST API endpoints. The root cause seems to always be related to those endpoints not being created correctly or successfully. So something in your environment is preventing WP Rollback from creating those endpoints. Here’s what I’d do to troubleshoot this a little further:

0. Ensure WP Rollback is on the latest version

I know you’ve updated several times, and rolled it back as well, but in order for these next steps to work, start by having Rollback on the latest version.

1. Install the “Disable REST API” plugin

Install this plugin: Disable REST API

It doesn’t just disable the REST API endpoints, it allows you to control all the REST API endpoints on your site per user role.

2. Go to the Disable REST API settings page

There you’ll see a dropdown to choose different user roles. It defaults to “Unauthenticated users”, which is fine for now. On this screen, just verify that you see a section for WP Rollback, it should say /wp-rollback/v1 like this:

3A. If you DO see that section

If you do see that section, ensure that when you toggle to the Administrator at the top of that screen, that all the WP Rollback endpoints are enabled.

Then go to Settings > Permalinks and just resave permalinks again.

Hopefully now you’re all set.

3B. If you do NOT see that section

If you don’t see that section, then we’ve verified that something in your environment is preventing WP Rollback from registering those endpoints correctly. I would reach out to GoDaddy about that, it’s most likely a security setting in your server settings.

4. Further Reading

Here’s several sources I found that pointed me at some of this info. I believe between the troubleshooting above, help from your web host, and these resources that you should be able to find and resolve the issue.
- How to Resolve the ‘No route was found matching the URL and request method’ Issue – WP Simple Pay – Several options, including security related items, Modsecurity specifically, and jQuery errors
- rest_no_route error | ww.wp.xz.cn – the tip on saving permalinks is here
- No route was found matching the URL and request method · Issue #2626 · WP-API/WP-API (github.com) – some of these folks recommended restarting PHP, your host would have to do that for you.
Try that out, and let us know what you discover. I’m certain we can get to the bottom of this together. Thanks!
Forum: Plugins
In reply to: [WP Plugin Info Card] Block defaults pretty please!

Thread Starter Matt Cromwell
(@webdevmattcrom)

2 years, 3 months ago

OMG, somehow I literally did not see that there even WERE general settings. First time I’ve seen that page. Thanks! All set!

Forum: Reviews
In reply to: [GiveWP - Donation Plugin and Fundraising Platform] Great support and on-boarding

Plugin Contributor Matt Cromwell
(@webdevmattcrom)

2 years, 3 months ago

Wow. Thank you so much! This sentence here summarizes what our goal is every single day:

We view it as the best plugin option available in this space due to the rich feature set, the excellent on-boarding and support provided.

So glad to hear we’re helping you and your causes reach their goals. Keep us in touch with your continued success, we’d love to spotlight it more.

Forum: Plugins
In reply to: [Plausible Analytics] Track taxonomies of other post types

Thread Starter Matt Cromwell
(@webdevmattcrom)

2 years, 3 months ago

Great to hear it! The custom properties and goals are definitely some of the things that make Plausible unique and powerful. I haven’t upgraded to Funnels yet, but once I have some strong use-cases for that I’ll most likely pull the trigger there as well. I really like how this platform is maturing and growing. Thanks!

Forum: Plugins
In reply to: [Plausible Analytics] Version 2.0.6 throws a fatal error

Thread Starter Matt Cromwell
(@webdevmattcrom)

2 years, 3 months ago

Hey Daan! Thanks for the quick turnaround on this one. Cool that you’re contributing to Plausible!

Forum: Plugins
In reply to: [Plausible Analytics] Track taxonomies of other post types

Thread Starter Matt Cromwell
(@webdevmattcrom)

2 years, 3 months ago

Just tested and it works great! When I went to my site settings in my Plausible account, I went to “Custom Properties” and when I went to add a new custom property these were all there already waiting for me!

Forum: Plugins
In reply to: [Plausible Analytics] Track taxonomies of other post types

Thread Starter Matt Cromwell
(@webdevmattcrom)

2 years, 3 months ago

Wow @mehul0810 so good to hear from you, and thanks a ton for jumping in with a fix! I’ll see if I can test it out a bit.

Forum: Plugins
In reply to: [Mixed Media Gallery Blocks] Multiple Viewer Galleries on the Same Page within Tabs
Thread Starter Matt Cromwell
(@webdevmattcrom)

2 years, 4 months ago
Hi there @gallerycreator Thanks, you helped me understand the issue better. I happen to work with the creator of KadenceWP and he helped me understand it as well from their perspective. Here’s the message, and a workaround for anyone who also uses Kadence Blocks:

Tabs use display none because this is the best for a number of reasons but dynamic javascript driven stuff can’t load in a display none area. To counter this we create a resize event when you switch tabs because anything that is javascript driven will usually have a resize listener that causes the render to update if the screen resizes. This is why most anything will work in the tabs block. The gallery/slider plugin you are using doesn’t appear to have a javascript listener for resize events. You can see this if you load your page on desktop and drag the screen to mobile, the thumbnails will all be in a line instead of paginated.

While this should be updated in that plugin to have a resize listener, you can also use css to change the way tabs are hidden/shown. Here is the css:
```
.kt-tabs-wrap .wp-block-kadence-tab[role="tabpanel"] {display: block !important;visibility: hidden;height: 0;padding: 0;} .kt-tabs-wrap.kt-active-tab-1>.kt-tabs-content-wrap>.kt-inner-tab-1, .kt-tabs-wrap.kt-active-tab-2>.kt-tabs-content-wrap>.kt-inner-tab-2, .kt-tabs-wrap.kt-active-tab-3>.kt-tabs-content-wrap>.kt-inner-tab-3, .kt-tabs-wrap.kt-active-tab-4>.kt-tabs-content-wrap>.kt-inner-tab-4, .kt-tabs-wrap.kt-active-tab-5>.kt-tabs-content-wrap>.kt-inner-tab-5, .kt-tabs-wrap.kt-active-tab-8>.kt-tabs-content-wrap>.kt-inner-tab-6 { visibility: visible; height: auto; padding:20px; }
```
So I think it’s a reasonable feature request for you all to add a JS listener for resize events.

Thanks!
Forum: Plugins
In reply to: [Seriously Simple Podcasting] Chartable prefix not being reflected

Thread Starter Matt Cromwell
(@webdevmattcrom)

2 years, 6 months ago

I figured it out. I had set the Media Prefix in the “Default Feed” settings, then I was looking at the feed of the specific podcast. The site is only ONE podcast so having multiple feeds with different urls for the same exact podcast is a bit challenging to navigate.

In addition to that, the Chartable URL from the Default Feed setting was appearing in the specific podcast feed settings as well, but it seems it was only as a placeholder. So once I actually saved it correctly on the correct feed settings it worked perfectly.

So overall, just some feedback on how duplicate feed settings for a one podcast site is really confusing.

Resolved. Thanks!

Forum: Reviews
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] A security plugin with a security issue

Matt Cromwell
(@webdevmattcrom)

2 years, 7 months ago

HI there @oceandigitals

That is true that 9.0 had a minor secuirty issue. While that’s never ideal I believe the speed at which we resolved it is important context to this conversation. Even Chrome experiences security vulnerabilities, but it’s always about the response to these things.

Solid Security is designed to help you prevent malware before it happens, and while we do leverage Google Safe Browsing for basic malware scans the focus of the product is on prevention.

If you have an open support ticket, let me know the number and I’ll respond today first thing. The experience you are having is not normal and we can help you have success for sure.

@webzzz I responded to your review and I’d love to continue helping you if possible. Clearly there’s some sort of misunderstanding because your claims are wildly off-base from what our actual practices are. Please reach out so we can clear these things up amicably.

Thank you all!

Forum: Reviews
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Horrible company practices, no one should ever trust them again.

Matt Cromwell
(@webdevmattcrom)

2 years, 7 months ago

Hi there, you’re clearly very frustrated, and it’s our job to help you with anything related to our Solid products. But I’m having a hard time understanding the core complaint. There seems to be something about needing to clean up sites, and something about having to pay.

You don’t have to pay anything, Solid Security Basic is free forever. But you also allude to a lifetime license. Anyone who purchased iThemes Security Pro in the past continues to get Solid Security Pro, either for lifetime or for the length of their active subscription. We are honoring all lifetime licenses.

But I can’t speak to your unique situation without all the details. If you’d like my assistance, please go to our contact form and choose the option “I am responding to a request to contact you.” Make sure to link to this review and ask for me by name and I’ll reply same-day. Looking forward to hearing from you personally.

Forum: Reviews
In reply to: [Kadence Security – Password, Two Factor Authentication, and Brute Force Protection] Top plugin

Matt Cromwell
(@webdevmattcrom)

2 years, 7 months ago

So great to hear, Kash! We’re so glad to hear Solid Security is helping you with your website goals. And thanks for your endoresment on our new brand, it was QUITE an effort 🎉

Viewing 15 replies - 16 through 30 (of 4,985 total)

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