websitesforanything

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Viewing 5 replies - 1 through 5 (of 5 total)
  • Forum: Plugins
    In reply to: [Cache Enabler] WebP images not being served
    websitesforanything

    (@websitesforanything)

    7 years, 3 months ago

    Hi @zeadsdead

    Did you have any luck finding a solution? I’m in the same boat with WP Engine. We also use Cloudflare and/or Autoptimize for some sites.

    Forum: Plugins
    In reply to: [MC4WP: Mailchimp for WordPress] MailChimp API error when not logged in
    Thread Starter websitesforanything

    (@websitesforanything)

    9 years, 10 months ago

    More tesing, yay!

    UT1859 Mailchimp debug testing
    Wednesday, July 20th

    S = successful
    F = failed

    1:48PM
    OUR HOSTING
    LOGGED OUT
    homepage: S, S, S, S, S
    mailing list page: S, S, S, S, S
    NOTE: 10 attempts, 10 successes. I did also receive 10 emails asking me to confirm my subscription, which is NOT what it’s supposed to do.

    1:52pm
    GODADDY STAGING SITE
    S, F, F, F, F

    1:53pm
    OUR HOSTING
    S, S, S, S, S
    NOTE: Testing demonstrates very clearly that there is an issue somehow related to GoDaddy’s hosting.

    OUR HOSTING
    LOGGED IN
    Noticed that some settings has changed or been reset. The form was set to request double opt-in. Corrected this setting and tested again. This time I received an email letting me know I had been added, rather than asking me to confirm my opt-in, so now we are seeing correct behaviour.’

    2:09pm
    OUR HOSTING
    S, S, S, S, S
    Just testing again to see if the results continue.
    NOTE: Although I receive success messages on screen, what I should be seeing is the “already subscribed” message. If I check the back-end logs, I also see ‘… successfully subscribed….’ where I should be seeing a ‘already subscribed’ message. While not as concerning as complete failures – this still indicates an issue with the system.

    2:14pm
    OUR HOSTING
    Success
    Cleared server-side cache
    Success (no ‘already subscribed’ message)
    However, only received ONE email from MailChimp. This indicates a glitch in the plugin and not MailChimp itself.

    To the client, we are going to recommend changing web hosts. Hopefully they will finally agree. However, we still would like your help as the ‘Already Subscribed’ message is not triggering.

    on OUR HOSTING, all of the log messages read:
    [DATETIME STAMP] INFO: Form 732 > Successfully subscribed [redacted]@[redacted].com

    I hope this helps. I hope you can help us figure out why the ‘Already Successful’ message is not triggering!

    Thank you for your diligent support!

    Forum: Plugins
    In reply to: [MC4WP: Mailchimp for WordPress] MailChimp API error when not logged in
    Thread Starter websitesforanything

    (@websitesforanything)

    9 years, 10 months ago

    Additional info and testing.

    The client has their website hosted on GoDaddy Managed WordPress (or whatever it’s called – not straight Linux, but the actual WP config plan).

    This includes a staging site, so I pushed the site to staging: http://d24.b72.myftpupload.com/homepage/

    I then proceeded to test as follows. S=success, F=fail

    Version 3.1.12-beta
    STAGING SITE
    LOGGED OUT
    S,S,F,F,F,F
    Switched to TwentySixteen theme
    S,S,F,F,F,F
    Deactiveated all other plugins (still TwentySixteen theme)
    S,S,F,F,F,F
    (at this point, I thought maybe it’s a caching issue. The only variables remaining are the browser (always Chrome), the theme (TwentySixteen at this point), the plugin, the host, and MailChimp)
    Flushed Cache via GoDaddy menu inside WordPress Admin, waiting 15 seconds
    S,F,S,F,F,F,F,F

    So I have eliminated plugin conflicts. I have eliminated theme conflicts. I am down to host, MailChimp, plugin, and browser.

    VERY INTESTING!! never ONCE did it tell me that I was already subscribed, even though I used the same email address every time. Something is definitely wrong there. Also, the logs show almost 100% failures, even though on-screen I showed many successes! Hmm…

    [2016-07-20 12:24:22] INFO: Form 732 > Successfully subscribed [redacted]@[redacted].com
    [2016-07-20 12:44:51] INFO: Form 732 > Successfully subscribed [redacted]@[redacted].com
    [2016-07-20 12:44:57] INFO: Form 732 > Successfully subscribed [redacted]@[redacted].com
    [2016-07-20 12:45:04] INFO: Form 732 > Successfully subscribed [redacted]@[redacted].com
    [2016-07-20 12:45:08] ERROR: Form 732 > MailChimp API error: 0
    [2016-07-20 12:45:12] INFO: Form 732 > Successfully subscribed [redacted]@[redacted].com
    [2016-07-20 12:45:15] ERROR: Form 732 > MailChimp API error: 0
    [2016-07-20 12:45:59] ERROR: Form 732 > MailChimp API error: 0
    [2016-07-20 12:46:07] ERROR: Form 732 > MailChimp API error: 0
    [2016-07-20 12:47:10] ERROR: Form 732 > MailChimp API error: 0
    [2016-07-20 12:47:13] ERROR: Form 732 > MailChimp API error: 0
    [2016-07-20 12:47:23] ERROR: Form 732 > MailChimp API error: 0
    [2016-07-20 12:47:26] ERROR: Form 732 > MailChimp API error: 0
    [2016-07-20 12:48:20] ERROR: Form 732 > MailChimp API error: 0
    [2016-07-20 12:48:36] ERROR: Form 732 > MailChimp API error: 0
    [2016-07-20 12:48:44] ERROR: Form 732 > MailChimp API error: 0
    [2016-07-20 12:49:33] ERROR: Form 732 > MailChimp API error: 0
    [2016-07-20 12:50:00] ERROR: Form 732 > MailChimp API error: 0
    [2016-07-20 12:50:18] ERROR: Form 732 > MailChimp API error: 0
    [2016-07-20 12:50:33] ERROR: Form 732 > MailChimp API error: 0
    [2016-07-20 12:50:39] ERROR: Form 732 > MailChimp API error: 0
    [2016-07-20 12:50:44] ERROR: Form 732 > MailChimp API error: 0

    Forum: Plugins
    In reply to: [MC4WP: Mailchimp for WordPress] MailChimp API error when not logged in
    Thread Starter websitesforanything

    (@websitesforanything)

    9 years, 10 months ago

    One more piece of info. Just now I added enabled the full debug log as you provide instructions for here:

    The results is that ERROR messages have not really changed, though we do see INFO (success) messages. I.E.

    [2016-07-20 12:21:37] INFO: Form 732 > Successfully subscribed [redacted]@[redacted].com
    [2016-07-20 12:21:47] ERROR: Form 732 > MailChimp API error: 0

    Additionally, in the past 5 minutes I have run about 20 test submissions, each using the same email address. It appears that all the failures happened from the NOT LOGGED IN browser.

    I am beginning to suspect a conflict with another plugin. Not sure why or how, but something is awry. I would still greatly appreciate your insight. Meanwhile I will be meeting with the client in a few minutes and am going to recommend a staging site for additional testing, as clearly being logged-in/out makes a difference.

    Thank you for your patience and assistance.

    Forum: Plugins
    In reply to: [MC4WP: Mailchimp for WordPress] MailChimp API error when not logged in
    Thread Starter websitesforanything

    (@websitesforanything)

    9 years, 10 months ago

    Hi Danny,

    Thank you so much for your help!! WE have installed the development version from GitHub. Interestingly, this is the error we now receive:

    “[2016-07-19 15:28:32] ERROR: Form 732 > MailChimp API error: 0”

    If it means anything, the client is on some kind of GoDaddy hosting which uses some kind of internal cache. While we would love to tell them it’s a hosting related issue, we haven’t been able to find a direct relationship between “clearing the cache” and the errors.

    A few more details on the site, in case they help:

    THEME: Elegance, Version 2.1 (by MySite MyWay)
    PLUGINS ACTIVE:
    Admin Columns. v2.5.6.3 by AdminColumns.com
    Akismet v3.1.11
    Better WordPress Google XML Sitemaps v1.4.1 by Khang Minh
    Custom Product Order v1.5.11 by Norbert Dreszer
    eCommerce Product Catalog by impleCode v2.4.18 by impleCode
    eCommerce Product Catalog PayPal Gateway v1.4.8 by Norbert Dreszer
    Gravity Forms v2.0.2 by rocketgenius
    Mailchimp for WordPress v3.1.12-beta by ibericode
    Minimal Coming Soon & Maintenance Mode v1.1 by akshitsethi
    Product Gallery Advanced v1.3.6 by Norbert Dreszer
    Product Page Customizer v1.8.3 by Norbert Dreszer
    Regenerate Thumbnails v2.2.6 by Alex Mills (Vipber007Bond)
    Sidekick v2.6.8 by Sidekick.pro
    Who Hit The Page – Hit Counter v1.4.3 by mahlamusa

    Some of these plugins are a little out of date. Particularly the eCommerce Product Catalog by impleCode and related customization plugins as the client had some customization requests that went mostly into functions.php but also I think some we had no option but to put customizations straight into the plugins, so we are very loathe to update them if not absolutely necessary.

    Just trying to provide as much information as possible!

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)