Title: Web-Stat's Replies | WordPress.org --- # Web-Stat [ ](https://wordpress.org/support/users/webstat/) * [Profile](https://wordpress.org/support/users/webstat/) * [Topics Started](https://wordpress.org/support/users/webstat/topics/) * [Replies Created](https://wordpress.org/support/users/webstat/replies/) * [Reviews Written](https://wordpress.org/support/users/webstat/reviews/) * [Topics Replied To](https://wordpress.org/support/users/webstat/replied-to/) * [Engagements](https://wordpress.org/support/users/webstat/engagements/) * [Favorites](https://wordpress.org/support/users/webstat/favorites/) Search replies: ## Forum Replies Created Viewing 5 replies - 1 through 5 (of 5 total) * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Web-Stat] excellent customer service](https://wordpress.org/support/topic/excellent-customer-service-302/) * Plugin Author [Web-Stat](https://wordpress.org/support/users/webstat/) * (@webstat) * [1 year, 9 months ago](https://wordpress.org/support/topic/excellent-customer-service-302/#post-17977965) * Thank you so much for your kind review! And for the five stars 🙂 * Feel free to write back at any time if you ever need help again! * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Web-Stat] Can’t load stats](https://wordpress.org/support/topic/cant-load-stats/) * Plugin Author [Web-Stat](https://wordpress.org/support/users/webstat/) * (@webstat) * [1 year, 11 months ago](https://wordpress.org/support/topic/cant-load-stats/#post-17856128) * Hello Pieterjan, * We are looking at this right now. At first glance it seems that when we try to get data from our own server our “wp_remote_get()” is blocked by your WordPress( or web server) configuration. Are you aware of any thing on your end that would prevent a connection to an outside server? * While we investigate, I suggest that you install the previous version (1.4.7) of our plugin. The zip file is available here: * [https://www.web-stat.com/Web-Stat_1.4.7.zip](https://www.web-stat.com/Web-Stat_1.4.7.zip) * To install, use the plugin installation button normally, then, instead of looking up a plugin by name, click on the ‘Upload Extension’ button at the top and select the Web-Stat_1.4.7.zip file. * If you want to communicate directly, you can email me back at [helpdesk@web-stat.com](https://wordpress.org/support/users/webstat/replies/helpdesk@web-stat.com?output_format=md).** If you do, make sure that the subject line contains the words “Web-Stat support”** or your message might get bounced. * Olivier * Forum: [Reviews](https://wordpress.org/support/forum/reviews/) In reply to: [[Web-Stat] lower](https://wordpress.org/support/topic/pieces-of-trash/) * Plugin Author [Web-Stat](https://wordpress.org/support/users/webstat/) * (@webstat) * [2 years ago](https://wordpress.org/support/topic/pieces-of-trash/#post-17812207) * Hello, * I am just seeing your review. We did some updates to the plugin this week. One of the minor versions had an issue which we corrected after a few hours. Unfortunately it seems that you installed right at that time. If you need help updating/reinstalling( or with anything else) please answer here, or from [https://www.web-stat.com/contact_us.htm](https://www.web-stat.com/contact_us.htm) and I will get right back to you. * We care about our plugin and try to offer the best service we can, unfortunately there was that hiccup a few days ago and it created a bad experience for you. Please accept our apologies. Hopefully we will hear back from you and get a chance to setup everything the way it needs to be! * Olivier * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Web-Stat] Can’t move the dashboard widget](https://wordpress.org/support/topic/cant-move-the-dashboard-widget/) * Plugin Author [Web-Stat](https://wordpress.org/support/users/webstat/) * (@webstat) * [3 years, 6 months ago](https://wordpress.org/support/topic/cant-move-the-dashboard-widget/#post-16212894) * Hi Pieterjan, * Good news: we just released an update (1.4.6) in which the dashboard can be moved around manually from the top control bar. Simply update your Web-Stat plugin and you should be good to go. * I hope this help 🙂 * Olivier * Forum: [Plugins](https://wordpress.org/support/forum/plugins-and-hacks/) In reply to: [[Web-Stat] Can’t move the dashboard widget](https://wordpress.org/support/topic/cant-move-the-dashboard-widget/) * Plugin Author [Web-Stat](https://wordpress.org/support/users/webstat/) * (@webstat) * [3 years, 6 months ago](https://wordpress.org/support/topic/cant-move-the-dashboard-widget/#post-16205507) * Please accept my apologies for not answering sooner. For some reason the WordPress notification for this message was not filed properly and I am only seeing it now. * We will look at this issue and see if that’s possible (I am not sure yet). Could you contact us via our support form at [https://www.web-stat.com/contact_us.htm](https://www.web-stat.com/contact_us.htm)? This way I’ll have your email and I can let you know what the status on this is. * Thank you! * Olivier Web-Stat Viewing 5 replies - 1 through 5 (of 5 total)