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Viewing 12 replies - 16 through 27 (of 27 total)
  • Sharon

    (@wordpress159)

    I have just installed the latest plugin update and immediately have the same problem occurring with my Elementor home page hero banner which is a looping carousel of 4 webp images. It will display an old static image on Chrome, Firefox on my PC, and Safari on my phone. In Edge where I am logged in as the administrator I am getting no image.

    Like the author of this thread I have cleared all cache, and can see the carousel working normally when I add ?LSCWP_CTRL=before_optm to my URL.

    Sharon

    (@wordpress159)

    Deleted – I will open a support ticket as I have the Pro version.

    • This reply was modified 3 years, 8 months ago by Sharon.
    Thread Starter Sharon

    (@wordpress159)

    Hi,

    If I click ‘Clear All Generated Assets’ it works until I hit refresh again. – This doesn’t fix it.

    If I turn off Dynamic Assets Generate altogether, the problem goes away for good and the section displays as it should after refresh. – This fixes it. 🙂

    Thread Starter Sharon

    (@wordpress159)

    I found this error today using Chrome developer tools;

    Error

    The error only appears after the page is refreshed, it does not occur on first viewing.

    Once a page is refreshed the only way to get it to display as normal is to edit the blog page and update it. No other formatting, paddings or margins on other unrelated sections of the page are affected, just the premium blog post section.

    Thread Starter Sharon

    (@wordpress159)

    At the moment it is locked down as a subdomain and not in it’s final place. I’ve got a couple of screen grabs of it, if that helps.

    This image is how the meta looks on first visit;
    Example 1 – Before Refresh

    And how it looks after page refresh or returning from another page on the site;
    Example 2 – After Refresh

    Thread Starter Sharon

    (@wordpress159)

    Thank you, I do have Loginizer Security installed (purchased version) and it shows no attacks.

    I truly think this is just a user adding the word for whatever reason.

    Thread Starter Sharon

    (@wordpress159)

    I can’t really share the particular url causing the 404 as it doesn’t exist and it is not an error with the site, just something the end user is doing. I am using the Redirection plugin which shows the 404 error and I noticed it also shows up in Google Analytics with the timeline of what the user has done to cause the 404 error. The slug “free” doesn’t exist, the user has decided to add it to the end of a normal product url on my site. I was just concerned as to whether it may be malicious or not?

    Examples:

    So the user has visited the site and a product with the normal url like this;

    http://www.domain.com/store/product-category/product-name

    and then a few seconds later the user has added the word ‘free’ like this;

    http://www.domain.com/store/product-category/product-name/free

    Obviously the second url doesn’t exist on my site and returns the 404 as it should.

    They also then went back to the store page which shows as;

    http://www.domain.com/store

    To then a few seconds later add ‘free’ again;

    http://www.domain.com/store/free

    Thread Starter Sharon

    (@wordpress159)

    Herman,

    Thank you for your response which has helped me find out that it was in fact a device problem caused by older iPad IOS versions not the theme update as I originally thought. My apologies.

    In answer to your questions I had tested on 2 iPads and found both had the issue – an iPad Mini 2 and an iPad Air 2. Which made me consider the update I had just done in WordPress. However since reading your response I have updated the iPad Air2 to IOS 15.3.1 and that has fixed the problem on that device with the website working as it should. The iPad Mini 2 however has only updated to IOS 12.5.5 and is still having the issue. I need to buy a new iPad by the looks. 😉

    The website was working fine in Chrome on a PC.

    Many thanks again,
    Sharon.

    Thread Starter Sharon

    (@wordpress159)

    Thank you, I only realised after your first answer that it may have been a theme style I was looking for.

    Many thanks for your time, it is a great plugin and the info you gave me in the first post has helped me with quotes layout on the display view which was the second part of my first post.

    Thread Starter Sharon

    (@wordpress159)

    Sorry probably my fault I don’t think I was clear enough. It’s the theme’s widget heading that I need to format. It has it’s on special widget which is formatted the way I want it. And I have found the code here;

    .widget_testimonial .testimonial-icon:before {
    	display: inline-block;
    	-webkit-font-smoothing: antialiased;
    	-moz-osx-font-smoothing: grayscale;
    	font: normal 22px/1 'Genericons';
    	vertical-align: top;
    	content: '\f106';
    	width: 25px;
    	height: 19px;
    	float: left;
    	margin-right: 3.06%;
    	color: #0FBE7C;
    	-webkit-transform: rotate(180deg);
    	transform: rotate(180deg);

    However when I use the Strong Testimonials View widget in Appearance -> Widgets it displays differently as in the above image. I am not using the Testimonials title/heading.

    The site is not live yet.

    Thread Starter Sharon

    (@wordpress159)

    I’m using the default template, but I switched to modern and tried what you said above but it didn’t work either.

    In the image linked, the first Client Testimonials is the stock standard widget from my wordpress theme and how I want it to look.

    The second Client Testimonials circled in grey is the Strong Testimonials one using the default template.

    Image

    Thread Starter Sharon

    (@wordpress159)

    Thanks for the prompt reply. My issue is with the widget space that I have placed the slideshow view in on my front page.

    Thinking about it now it is the actual widget heading that I need to format (ie. align left and decrease size to 22px).

    Which is probably not controlled by the plugin right?

Viewing 12 replies - 16 through 27 (of 27 total)