wordpress3cx
Forum Replies Created
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Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] %NAME% no longer worksHello @danzmwl ,
The reason that this is not working is due to the PBX – popout window is not supported at the moment.
During the next days we will have the update of the v16 U8 to FINAl release, where you will be in position to utilize that feature.
The plugin has an option which by default enables “User Level Filtering”
When this is enabled our plugin can’t access users to check if the agent is online.
A solution from our side is to disable that specific option.
Hello @digicomit ,
Do you use any plugin that controls the users access rights ?
For example Advanced Access Manager – https://ww.wp.xz.cn/plugins/advanced-access-manager/ ?
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Live Chat Not workingHello @dwhall ,
The plugin has an option which by default enables “User Level Filtering”
When this is enabled our plugin can’t access users to check if the agent is online.
A solution from our side is to disable that specific option.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Live Chat Not workingHello @dwhall ,
Do you use any plugin that controls the users access rights ?
For example Advanced Access Manager – https://ww.wp.xz.cn/plugins/advanced-access-manager/
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Only Admins can access live chatHello @dwhall ,
This is a known case for the plugin. Offline messages are delivered to the mail address configured on WordPress > Settings > Administration Email Address.
We might introduce a different approach on this one in the future.
Hello,
On Chrome for example open the More Tools > Developer Tools. Select Console and refresh the page. you will see at least two errors.
Example of errors:
0b163.js:21 Uncaught SyntaxError: Unexpected end of inputFailed to set referrer policy: The value ” is not one of ‘no-referrer’, ‘no-referrer-when-downgrade’, ‘origin’, ‘origin-when-cross-origin’, ‘same-origin’, ‘strict-origin’, ‘strict-origin-when-cross-origin’, or ‘unsafe-url’. The referrer policy has been left unchanged.
In regards to Safari I do not have immediate access to a Mac machine in order to answer your query.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Chat icon doesn’t workHello @holmstromm ,
By accessing your site, I can see that there is an error on browser console, which means that something is not properly configured on Management Console.
Check if “https://networkconcern.com” is configured on Management Console and open the browser console to see for any possible errors.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Live chat department labelsHello @michellet2019 ,
This issue will be fixed in our upcoming releases.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Quick responses not all showingHello @michellet2019 ,
This is a bug that will be fixed in our upcoming releases.
Hello @bonniec27 ,
There are a number of console errors on your site, that may block the live chat from loading.
Please resolve those problems first and then to check the live chat functionality.
Forum: Reviews
In reply to: [3CX Free Live Chat, Calls & Messaging] no da espacios al escribirHello @barberan34 ,
This a problem caused by 3rd party themes/plugins that introduce smooth scrolling.
In our upcoming version we will introduce a fix that will resolve this problem.
You can get in touch with us for more information – [email protected]
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Circle with SlashHello @jcurtis1027 ,
If you access your site with the https:// and NOT http:// you will see that is working just fine.
https://www.risingstarspreschoolok.com/Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Live chat department labelsHello @michellet2019 and thank you for your feedback. We will check both of your queries and get back to you with an update.
Forum: Plugins
In reply to: [3CX Free Live Chat, Calls & Messaging] Quick responses not all showingHello @michellet2019 ,
We will look at it and get back to you with an update.
Thank you for letting us know.