WPCharitable

@rkovachev

Yes I can see how that wording in the description on Github might be not clear enough. The [charitable_stat] shortcode IS IN CORE but the plugin on Github ADDS TO THAT PLUGIN.

We are currently considering in our roadmap how we can enhance the built-in core shortcode and part of that will be adding the enhancements to that shortcode from the Github plugin into a future verison of core.

I’m glad installing that Github plugin worked. I’m going to mark this as resolved. Please let me know if you have any further questions. Have a good day! 🙂

@rkovachev thanks for that error message. it’s very odd, since that error shouldn’t be generating at all from what we can tell.

Can you do the following? Can you open up this file:
plugins/Charitable-Stat-Shortcode/class-charitable-donation-report.php

Confirm that “campaigns” is in the following near the top of the file around line 45.

private $types = array(
'amount',
'donations',
'donors',
'campaigns',
);

If it is, for some unknown reason your input of “campaigns” isn’t matching up with that word. It’s something we cannot replicate the problem with.

If you can add two lines of code, clear your error log, and reload the front-end page a few times to generate additional information that might try to confirm our theory. These are the lines of code you can add around line 370, near the bottom of the file.

error_log( print_r( $report_type, true ) );
error_log( print_r( $this->types, true ) );

So here’s what it looks like surrounding the code that is already there:

if ( is_array( $report_type ) ) {
				return $report_type;
			}

			error_log( print_r( $report_type, true ) );
			error_log( print_r( $this->types, true ) );

			if ( ! in_array( $report_type, $this->types ) ) {
				charitable_get_deprecated()->doing_it_wrong

This is simply information gathering and seeing if this gives us any remaining clues. If this doesn’t bare any new information we might have to find an alternate method outside of this plugin of counting the “campaign” custom post type posts.

Sidenote: Before all of this try surrounding the word campaigns with quotes in the shortcode and see if this makes any difference. If not, remove the quotes and see if you can do the above. Thank you!

@rkovachev thanks for showing how you added the shortcode – it is similar to the method I was trying. But does adding that shortcode on a blank page produce the same result?

Can you confirm what version of Charitable (and any other Charitable plugins outside of the stats shortcode) you might be running, and also check out the error logs as per my previous suggestion? I am hoping that gives us a clue.

@punkum

The methods for showing campaign total aren’t available in the [charitable_stat] shortcode. However you could try to display total information with the [campaign] shortcode:

https://www.wpcharitable.com/documentation/the-campaigns-shortcode/

So something like this:

[campaigns number=1 id=123]

Would display amount total, donated, and a progress bar in a “card” display (so you won’t get JUST the progress bar but with some CSS you can hide and/or adjust the look). See if this works for you.

Hello @punkum

1. I see you might be referring to this when you mention github snippet (if not direct me then to the location please):

https://github.com/Charitable/library/blob/88926857be2984f4df82d4685463135ce458f285/campaigns/add-campaign-progress-bar-shortcode.php

All this does is output a template, so in theory you could copy this file in the plugin:

/plugins/charitable/templates/campaign/progress-bar.php

and paste it into your theme:

yourtheme/charitable/campaign/progress-bar.php

If you notice in PHP ‘get_percent_donated_raw’ is being outputted. If you added one or more of the following (and using HTML and CSS) you should be able to output more information including donation amounts:

<?php

echo $campaign->get_donated_amount();
echo $campaign->get_donated_amount_formatted();
echo $campaign->get_donation_summary();

?>

Please note because the github snippets might be delayed in being updated to be fully compatible with the last version charitable, these snippets on Github are not officially supported. But the above should work.

2. According to the [charitable_stat] shortcode documentation (https://www.wpcharitable.com/documentation/stats-shortcode/) there isn’t an option to show a campaign’s total. I’ll rely this information to our team – this might be a nice feature to have.

Please let me know if you have any further questions or if I can help out further. 🙂

As discussed WPCharitable usually returns the message you first shared when Paypal when email being returned in Instant Payment Notification (IPN) doesn’t match the Paypal email in Charitable settings. So you can adjust the email setting in Charitable as a possible resolve. You also have the option of turning on/off the IPN on the same settings screen, although unusure with the limited information we have if that will resolve (it sounds like email).

I would also like to share this general PayPal IPN troubleshooting document in case you need it for the future: https://www.wpcharitable.com/documentation/paypal-ipn-troubleshooting/

@dutchdesign01 thanks for reaching out. you are asking for support with a paid addon for Charitable so for the best possible response I would encourage you to reach out to us via our website and create a support ticket. this forum is primarily used to assist those who are using the free version of Charitable. Thanks!

Hey @yllew – No problem, that sounds good. I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.