WPCharitable

@dmclelland Glad to see this was resolved. I’m going to close this, but feel free to reach out if you have any further questions.

We are going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

Thanks!

Thanks for reaching out @kerrikms.

This response could mean a few different things. However we just attempted a test and got this response communicated back via the Stripe API:

message: “This Connect account cannot currently make live charges. The requirements.disabled_reason property on the account will provide information about why this account is currently disabled. If you are a customer trying to make a purchase, please contact the owner of this site. Your transaction has not been processed.”, … }

The account might be in a “testmode_charges_only” mode. Make sure your Chartiable account is set to “test mode” in gateway settings (you might need to reconnect with Stripe). However, it’s also VERY likely you might need to check with Stripe support based on the message above.

Hopefully the above information has proven helpful. Our team might look into why this resulted in an error message related to filled out fields (our support team has limited availability this week due to a corporate event).

Thanks!

We are going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

Thanks!

1: These are two different page types. “/donate” is strictly a page for donations (normally by default what you see on “show on a separate page”, which means what happens when you typically click a donate button on a campaign page). The other page is a campaign page. Donation Wall isn’t meant to appear on a donate (form) page. That is probably why you are seeing it as you are.

2: We noticed that you used the visual builder on the column page (at least at the time we looked at this), so our team DID confirm an issue with donor wall and we already have a fix in testing. This might be included in the next release of Charitable (1.8.1.6) but in any case we would be more than happy to update you when does go out.

In the meantime, you could either add a shortcode, similar to this:

[charitable_donors campaign=38 show_avatar=0]

Replace the campaign ID of course. Visual campaign builder should support adding a shortcode. If all else fails you can hide the avatar photos in the wall via CSS ( so .donor-list .donor img { display: none; } or something similar).

3: There isn’t a way to dynamically create layouts built with the campaign builder like you are suggesting. The charitable_create_campaign only creates “legacy” campaigns. We plan on offering dynamic ways to duplicate visually built campaigns in the future but it’s not on the immediate roadmap.

I hope this helps!

@jdowns1 Thanks for the response, although yeah, maybe i’m not understanding but I went by the screenshot you sent by changing the value (say 123 instead of 100) it changes the area you pointed in your screenshot. Here’s mine: https://a.supportally.com/i/VFTLKv

Feel free to clarify or perhaps walk through steps. There is a default custom donation amount that you can set in a donation form (that is actually a visible option in the campaign settings) but i’m not sure if that’s what you’re after.

Thanks!

@jdowns1 both of these filters still exist in the code (charitable/includes/forms/class-charitable-donation-form.php and charitable/includes/campaigns/class-charitable-campaign.php). Currently as far as we are aware no recent changes should have effected them (I am noting that you noticed the problem BEFORE upgrading to 1.8.1.5).

First recommendation might be to see if these are functioning in a default theme, with no non-Charitable plugins active. Insure there isn’t any server side caching on (and determine at the same time if you can see changes logged in or logged out of the site). These are general troubleshooting tips but might help try to help narrow down the possibilities.