wpdevart
Forum Replies Created
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Forum: Plugins
In reply to: [Organization chart] Error please reinstall pluginHi @kathrin1806.
When you encounter this problem, do you have other charts that you have created before that work correctly?
Thanks.
Hi.
Sorry for the late response, but you have left the topic on our theme’s page. You are using a premium version, so we must provide further support via email. Contact us at [email protected] and we will provide further support.
Thanks.
Forum: Plugins
In reply to: [Duplicate Page or Post] Doesn’t duplicate pagesHi.
On our side, everything works correctly. We just tested the plugin and the page duplication feature works fine. Can you test it with a standard WordPress theme?
The problem may be related to the theme.
Thank you.
Hi @jmtb.
Since you are using the premium version we should provide future support via email. We have already responded to you via our support email ([email protected]), so we will close this topic and provide further support via email.
Thanks.
Forum: Plugins
In reply to: [Booking calendar, Appointment Booking System] ICS AbilityForum: Plugins
In reply to: [Organization chart] FormattingHi @hartzai.
All available styling options can be found on the chart themes page. Some design features are included in the premium version.
Thanks.
Hi @ambrosea.
This may also help, but it would be better if you also delete the plugin database (unless you need the old data, of course).
By the way, do you have any other website? Can you test the plugin on another domain?
Thanks.
Hi @ambrosea.
From the left admin menu, open our plugin main menu. Then go to the “Global Settings” page and click on the “Recreate database” button. You can check the screenshot here – https://wpdevart.com/wp-content/uploads/2024/07/database-issue.png
This also can fix the problem.
Thanks.
Forum: Plugins
In reply to: [Organization chart] Embed ShortcodeHi @wmsp.
Here is the shortcode – [wpda_org_chart tree_id=”1″ theme_id=”1″]. The first is the chart ID and the second is the chart theme ID (you can find the IDs on the chart and chart theme pages).
Thanks.
Hi @ambrosea.
There are no instructions for your situation, but we will try to help. Can you do the following? First, create a new calendar theme, then enable hour booking from the theme and add hour slots as we mentioned in the previous answer. After that, create a new calendar and select the newly added theme for this calendar. After that, add available hours and save the calendar. This should work.
Thanks.
Forum: Plugins
In reply to: [Coming soon and Maintenance mode] Coming soon mode doesn’t work on mobileHi @shreyasomani.
We checked your site and it looks like you are using another plugin, so we will close this topic.
Thanks.
Hi @ambrosea.
Instead of adding single hours (1pm, 2pm, 3pm) you can add hours in this way 1pm – 2pm, 2pm – 3pm, 3pm – 4pm …
Users will click on the 1pm – 2pm to 2pm – 3pm and it will charge $50 (price for 2 slots). Now the calendar charges for 3 hours because users reserve 3 different slots.
Thanks.
Hi.
Can you check again the version of the plugin?
Since you are using the hour booking feature and it is included in the premium version, we think you are using the plugin’s premium version.
You can check the plugin version on the Plugins page.
Thanks.
Forum: Plugins
In reply to: [Social comments by WpDevArt] SetUp IssueHi.
Since we have already responded to you by email, we will close this topic.
Thanks.