Rashed Hossain

Hello,

We sincerely apologize for the inconvenience. It seems the screenshot you shared is not accessible. Could you please share it again? Once we have it, we’ll review the issue and assist you in resolving it promptly.

Hello,

Thank you for your valuable suggestions!

1. “No Time Limit” Mode: This is an excellent idea for enhancing flexibility in quizzes. Allowing students to pause and resume later without penalties would indeed improve the learning experience. I’ll pass this on to our development team for consideration in future updates.

2. Bigger “Next” Button: A more prominent and intuitive “Next” button is a great way to streamline navigation. We’ll evaluate how we can enhance this for a smoother user experience.

Your feedback is greatly appreciated as it helps us make Tutor LMS even better. If you have more ideas, feel free to share!

Hello @sourabh29,

Thank you for sharing the details. It seems that the “WP Hide & Security Enhancer” plugin is blocking some AJAX requests or required resources, leading to this conflict. I recommend reaching out to their support team to help you configure the plugin to unblock these resources and resolve the issue without deactivating it. Let us know if you need further assistance!

Hello,

To achieve the desired customization, you will need to override and modify the Tutor LMS templates. You can refer to our documentation for detailed instructions on how to override the Tutor LMS templates. This process requires some knowledge of theme and plugin customization.

https://docs.themeum.com/tutor-lms/developers/override-templates/

If you encounter any issues or have specific questions during the customization process, please don’t hesitate to reach out to us. We’re here to assist you and provide further guidance.

Hello,

The issue you’re encountering arises because some menu items, like logout and change password, are handled differently in the Tutor LMS codebase and might not be managed by the tutor_dashboard/nav_items filter.

To remove these specific items, you can try the following approach:

Removing “Logout” and “Change Password” Menu Items
Add the following code to your functions.php file:

add_filter('tutor_dashboard/nav_items', 'remove_some_links_dashboard');
function remove_some_links_dashboard($links) {
    unset($links['reviews']); // Removes the "Reviews" menu item
    unset($links['wishlist']); // Removes the "Wishlist" menu item
    unset($links['logout']); // Removes the "Logout" menu item
    unset($links['settings']); // Removes the "Settings" menu item
    return $links;
}

add_filter('tutor_dashboard/submenu_items', 'remove_some_submenu_items');
function remove_some_submenu_items($submenus) {
    if (isset($submenus['settings'])) {
        unset($submenus['settings']['password']); // Removes "Change Password" submenu
    }
    return $submenus;
}

Best regards,
Rashed Hossain
Lead, Tech Support at Tutor LMS.

Hello,

You can easily change the text from “Courses” to “Tutorials” using the **Loco Translate** plugin. Install and activate the plugin, then follow these steps:

1. Navigate to Loco Translate > Plugins in your WordPress dashboard.
2. Select Tutor LMS from the list of plugins.
3. Choose your desired language or create a new translation file for your language.
4. Search for the word “Courses” in the translation editor and replace it with “Tutorials.”
5. Save your changes, and the text will update across your site.

Let me know if you need further guidance!

Best regards,
Rashed Hossain
Lead, Tech Support at Tutor LMS.

Hello @toad78

We’re sorry to hear about your issue while updating Tutor LMS. To assist you better, here are some steps to help resolve the problem:

1. Backup First: Before proceeding, ensure you have a full backup of your site (files and database).

2. Check PHP and WordPress Versions: Ensure your server meets the latest Tutor LMS requirements (PHP 7.4 or higher and WordPress 6.0 or higher).

3. Deactivate Other Plugins: Temporarily deactivate all other plugins except Tutor LMS to check for any conflicts during the update process.

4. Switch to a Default Theme: If the issue persists, switch to a default WordPress theme (e.g., Twenty Twenty-Three) and attempt the update again.

5. Manual Update:
– Download the latest version of Tutor LMS from the official source.
– Delete the existing Tutor LMS plugin via your WordPress dashboard (don’t worry, your data will remain intact).
– Reinstall the new version of Tutor LMS manually.

6. Debugging: If the above steps don’t resolve the issue, enable WordPress debugging to identify the root cause. Add the following code to your wp-config.php file:

   define('WP_DEBUG', true);
   define('WP_DEBUG_LOG', true);
   define('WP_DEBUG_DISPLAY', false);

This will generate a debug log in the wp-content folder (debug.log) for review.

If the problem persists, please share any error messages or logs generated during the process, and we’ll be happy to assist further.

Best regards,
Rashed Hossain
Lead, Tech Support at Tutor LMS.