yasar21

Hi everyone,

Thanks to all @shahzeenfarooq @mosesmedh @frankremmy @lovingbro for your help and feedback.

All the above fix were for Apache Server and mine was Nginx so it was totally in control of my hosting provider. And they are saying it all good on there side. It may be a false positive for WooCommerce plugin so it is giving warning. Directory in not accessible as it gives 404 error.

Now i don’t know whether my issue is been solved or not they just told me to dismiss it.

So for now i am marking it Solved if needed any further help will open this again.

Thanks for all your efforts and time really appreciate god bless you all.

hi @shahzeenfarooq Thanks for reply

I already tried the troubleshooting of disabling all the plugins and found the error is generating through WooCommerce plugin. When disabled WooCommerce plugin there is no error.

Here is System Status Report please check and there is no fatal error.

Also i tried in Staging Site Same error here is the screenshot .

• This reply was modified 8 months, 2 weeks ago by yasar21.

Hi @lovingbro , Thanks for the reply

The URL (https://bycoppoletta.com/wp-content/uploads/woocommerce_uploads/) in not accessible as website is not live for users its under development so it shows coming soon.

Here is the screenshot of the requested URL, after visiting its 404 error.

Also, when you followed the steps here: https://woocommerce.com/document/digital-downloadable-product-handling/#protecting-your-uploads-directory — did the WooCommerce notice disappear, or does it still show even after adding the .htaccess rules (or server config)? That will help confirm whether WooCommerce is detecting your changes.

After following the results are same, error is still there. Also i have cleared the server cache from my hosting provider as well.

• This reply was modified 8 months, 2 weeks ago by yasar21.

Thanks @simplysaru for your Solution, Will Try the same and get back to you.

Mean while there is another issue i am facing is all my new order notification emails are not sent to admin email, all other email are going but admin email are not sent, i have checked all the settings are correct, i have no clue where to look for it. Scratching my head from past 2 days no luck.

hi contacted them but they said all is good from there end.

Here is the log file you asked for..

No this is not happening when i try to switch it happens when i hit connect with square button enter my login credentials and the error pop’s. When try on sandbox mode payment are through but when switch to production it ask to connect with square. And same error try to roll back to older version also same nothing happens…we have received order till 13 July tried to restore website for same day that also not helped…

This is the error i am getting https://ibb.co/tP2bnTG