Ethora Chat Assistant

Description

Ethora Chat Assistant adds the Ethora AI chat widget to your WordPress website. You enter your Ethora Bot ID, choose whether the widget script loads in the header or footer, and the assistant appears on your site so visitors can chat with your AI agent.

The widget JavaScript is bundled with the plugin and served from your own site (it is not loaded from a remote CDN). To provide live chat and AI answers, the widget connects at runtime to the Ethora chat service and a small number of other third-party services. These are listed in full in the External services section below.

Features

• Configure your Bot ID from a single settings screen.
• Load the widget script in the page header or footer.
• The assistant’s answers are produced by your configured Ethora AI agent.
• Widget branding and behaviour are controlled by your Ethora app configuration.
• The widget is responsive and works across screen sizes.

Typical use cases

• Business and e-commerce websites.
• Customer support and help centres.
• Lead generation and pre-sales chat.
• Any site that needs an AI chat assistant.

How it works

1. Install and activate the plugin.
2. Create an app / AI agent in your Ethora account and copy its Bot ID.
3. In Settings > Ethora Chat Assistant, paste the Bot ID and choose the script position.
4. Save. The chat widget is now live on your site.

External services

This plugin embeds the Ethora chat / AI assistant. Once you set a Bot ID and a visitor opens the chat, the widget connects to the following third-party services. No data is sent to these services until a visitor interacts with the chat widget.

1. Ethora chat & AI service (provided by Dappros Ltd, trading as Ethora)
– Purpose: deliver real-time messaging, authenticate the chat session, and return AI assistant responses.
– Data sent: chat messages, the configured Bot ID, session/authentication tokens, and basic profile data for signed-in users.
– When: while a visitor uses the chat widget.
– Service endpoints: Ethora REST API and XMPP real-time messaging servers on ethora.com domains.
– Provider: https://ethora.com
– Terms of Service: https://wiki.ethora.com/wiki/Info:Privacy_policy#Terms_of_Service
– Privacy Policy: https://wiki.ethora.com/wiki/Info:Privacy_policy

2. Google Sign-In (Google Firebase Authentication / Google OAuth 2.0)
– Purpose: optional “Sign in with Google” login for chat users.
– Data sent: email address and basic Google profile information, only when a visitor chooses to sign in with Google.
– When: during the optional Google sign-in flow.
– Domains: identitytoolkit.googleapis.com, securetoken.googleapis.com, accounts.google.com.
– Terms of Service: https://policies.google.com/terms
– Privacy Policy: https://policies.google.com/privacy

3. LinkPreview (linkpreview.net)
– Purpose: generate preview cards for URLs shared inside chat messages.
– Data sent: URLs contained in chat messages.
– When: when a message contains a link.
– Provider & Privacy Policy: https://www.linkpreview.net

Profile images for signed-in users may be displayed directly from Google’s user-content servers (lh3.googleusercontent.com).

Source code

The chat widget bundled with this plugin is built from Ethora’s open-source code.

• Plugin source: https://github.com/dappros/ethora-wp-plugin
• Chat widget source: https://github.com/dappros/ethora (Ethora SDK monorepo; the embeddable widget is built with Vite)
• The non-minified, human-readable build of the widget is shipped alongside the plugin as assets/js/ethora_assistant.js.

The widget is produced with a standard npm install + Vite build from the source repository above; no build step is required to run the plugin.