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RIACO Feedback – User Feedback, Feature Requests & Voting Board

RIACO Feedback – User Feedback, Feature Requests & Voting Board

By robertoiacono
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Description

RIACO Feedback lets your visitors submit feature requests, vote on existing ideas, and track progress through a public roadmap — all without leaving your WordPress site. It takes minutes to set up and requires no coding.

Install the plugin, drop a shortcode on any page, and your users can start submitting and voting immediately. Admins review and approve submissions from the WordPress dashboard before they go public.

Core Features

Feedback Board

  • Visitors submit ideas via a clean, customizable form (title + description)
  • Submitted feedback is held in a moderation queue until you approve it
  • Approved items appear on a public, vote-sorted board
  • Filter by status (Open, Planned, In Progress, Completed) or search by keyword
  • Sort by most votes, newest, or oldest
  • Content cards expand inline — no page reload needed
  • Paginated AJAX loading — no page refreshes

Voting System

  • One vote per visitor, tracked by a salted SHA-256 hash of IP + User-Agent — no account required
  • Toggle upvote / unvote with a single click
  • Vote counts update live via AJAX
  • Voting is automatically disabled on completed items
  • Duplicate votes are rejected at the database level (UNIQUE constraint)

Product Roadmap

  • Three-column kanban view: Planned / In Progress / Completed
  • Each column paginates independently
  • Compact cards show title, vote button, and completion date (completed items)
  • Embed on any page with [riaco_feedback_roadmap]

Admin Tools

  • Dedicated Feedback menu in the WordPress admin
  • Pending-count bubble on the menu item (mirrors the Comments counter)
  • One-click Approve action per item; bulk approve supported
  • Dashboard widget showing the 5 most recent pending submissions
  • Status and Project dropdown filters on the list table
  • Admin email notification when new feedback is submitted (opt-in)

Customization & Settings

  • 8 color pickers for upvote button and form appearance — no CSS required
  • Configurable items per page (default 20)
  • Multiple Projects — scope each shortcode to a project slug
  • All colors output as direct CSS class rules so they always win the cascade

For Developers

  • Clean service-container architecture with a ServiceInterface contract
  • 5 action hooks: riaco_feedback_submitted, riaco_feedback_upvoted, riaco_feedback_unvoted, riaco_feedback_approved, riaco_feedback_loaded
  • Filterable email recipient, subject, and message body
  • riaco_feedback_submission_data filter to modify post arguments before creation
  • riaco_feedback_item_html filter to override the rendered card HTML
  • riaco_feedback_services filter to add or replace services in the container
  • PSR-4 autoloading via Composer

Perfect For

  • SaaS and software teams — let users vote on the next feature to build
  • WordPress theme / plugin developers — collect roadmap requests from customers
  • Community sites and forums — give members a structured way to suggest ideas
  • Agencies — drop a branded feedback board on any client project
  • Internal tools — gather employee suggestions on a private intranet page

Shortcodes

[riaco_feedback_features project="main"]
Renders the submission form alongside the full feedback board. This is the all-in-one shortcode for most setups.

[riaco_feedback_features_board project="main"]
Renders only the feedback board (no form). Use this when you want the form and the list on separate pages.

[riaco_feedback_roadmap project="main"]
Renders the three-column kanban roadmap grouped by status.

All shortcodes accept a project attribute that scopes the display to a specific project slug (default: main). Create additional projects from Feedback Projects in the admin.

Screenshots

Feedback board — The public-facing board with filter bar (search, status pills, sort pills) and vote-sorted feedback cards.
Feedback board — The public-facing board with filter bar (search, status pills, sort pills) and vote-sorted feedback cards.
Roadmap — Three-column kanban view showing items grouped by Planned, In Progress, and Completed status.
Roadmap — Three-column kanban view showing items grouped by Planned, In Progress, and Completed status.
Admin list table — The Feedback admin screen with the Approve row action, pending count bubble, and Status/Project filters.
Admin list table — The Feedback admin screen with the Approve row action, pending count bubble, and Status/Project filters.
Settings page — Color pickers, items-per-page setting, and admin notification toggle under Feedback <span aria-hidden=→ Settings.” class=”wp-image-9000004″ srcset=”https://i0.wp.com/ps.w.org/riaco-feedback/assets/screenshot-4.png?rev=3568847&w=300 300w, https://i0.wp.com/ps.w.org/riaco-feedback/assets/screenshot-4.png?rev=3568847&w=600 600w, https://i0.wp.com/ps.w.org/riaco-feedback/assets/screenshot-4.png?rev=3568847&w=900 900w” sizes=”(max-width: 599px) 50vw, 33vw” width=”1366″ height=”1001″ loading=”eager” fetchpriority=”high” decoding=”async”/>
Settings page — Color pickers, items-per-page setting, and admin notification toggle under Feedback Settings.
Shortcodes help page — Quick-start guide and shortcode attribute reference under Feedback <span aria-hidden=→ Shortcodes.” class=”wp-image-9000005″ srcset=”https://i0.wp.com/ps.w.org/riaco-feedback/assets/screenshot-5.png?rev=3568847&w=300 300w, https://i0.wp.com/ps.w.org/riaco-feedback/assets/screenshot-5.png?rev=3568847&w=600 600w, https://i0.wp.com/ps.w.org/riaco-feedback/assets/screenshot-5.png?rev=3568847&w=900 900w” sizes=”(max-width: 599px) 50vw, 33vw” width=”1366″ height=”1142″ loading=”eager” fetchpriority=”high” decoding=”async”/>
Shortcodes help page — Quick-start guide and shortcode attribute reference under Feedback Shortcodes.

Installation

  1. Upload the riaco-feedback folder to /wp-content/plugins/, or install directly from the WordPress plugin directory.
  2. Activate the plugin through Plugins Installed Plugins.
  3. Add [riaco_feedback_features] to any page or post where you want the submission form and feedback board to appear.
  4. Optionally add [riaco_feedback_roadmap] to a separate page for the kanban roadmap view.
  5. Visit Feedback Settings to configure email notifications, items per page, and button/form colors.

FAQ

How do I add the feedback form to a page?

Edit any page or post and insert the shortcode [riaco_feedback_features]. The form and the board will both appear at that location. You can also use the Gutenberg shortcode block or a classic text widget.

Can I have separate boards for different products or projects?

Yes. Go to Feedback Projects and create a project for each product. Then pass the project slug to the shortcode:

[riaco_feedback_features project="my-product"]
[riaco_feedback_roadmap project="my-product"]

Each shortcode will only show feedback assigned to that project.

How does the voting system prevent duplicate votes?

Each voter is identified by a salted SHA-256 hash of their IP address and User-Agent string — no account or cookie is required. The database enforces a UNIQUE constraint on (post_id, voter_hash), so duplicate votes are impossible at the storage level.

Can I change the colors of the upvote button and the form?

Yes. Go to Feedback Settings and use the eight color pickers to set the upvote button background, text, voted-state colors, submit button colors, form background, and form border. Changes take effect immediately — no CSS editing needed.

What happens to feedback after it is submitted?

Newly submitted feedback is saved with pending status and does not appear on the public board. An admin (or editor) must approve it from Feedback Feedback by clicking Approve in the row actions or using the bulk approve action. Once approved, the item is published and visible to visitors.

Can I get an email when someone submits feedback?

Yes. Go to Feedback Settings and enable the Notify admin on new submission option. The email goes to the address configured in Settings General. You can override the recipient, subject, and message body using the riaco_feedback_email_to, riaco_feedback_email_subject, and riaco_feedback_email_message filters.

Is there a limit on how many times one person can submit feedback?

Yes. By default, each IP address is limited to 3 submissions per hour. You can change this limit with the riaco_feedback_rate_limit filter:

add_filter( 'riaco_feedback_rate_limit', fn() => 5 );

The form also includes a honeypot field that silently rejects most bot submissions.

Can visitors vote on items in the roadmap?

Yes. The roadmap shortcode [riaco_feedback_roadmap] shows upvote buttons on Planned and In Progress items. Completed items display the completion date but voting is intentionally disabled for them.

How do I display only the feedback list without the submission form?

Use [riaco_feedback_features_board project="main"] instead of [riaco_feedback_features]. This renders the filter bar and paginated list only, with no submission form.

Is this plugin compatible with multisite?

The plugin is tested on standard WordPress installations. On multisite, activate it per-site (not network-activated) to ensure each site gets its own database table and settings.

Does it work with page builders like Elementor or Divi?

Yes. Any page builder that supports WordPress shortcodes can render RIACO Feedback. Add a Shortcode widget/element and paste in [riaco_feedback_features].

Is the plugin free?

Yes, RIACO Feedback is 100% free and open source under the GPLv2 license.

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Contributors & Developers

“RIACO Feedback – User Feedback, Feature Requests & Voting Board” is open source software. The following people have contributed to this plugin.

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Translate “RIACO Feedback – User Feedback, Feature Requests & Voting Board” into your language.

Interested in development?

Browse the code, check out the SVN repository, or subscribe to the development log by RSS.

Changelog

1.1.0

  • Security: Vote and unvote cookies now set with HttpOnly, Secure, and SameSite=Lax flags.
  • Security: Admin single-approve action now validates the target post is a riaco_feedback post before publishing.
  • Fix: Vote handler now correctly rejects the request when the database insert fails (e.g. duplicate vote after cookie deletion) instead of silently returning success.
  • Fix: Unvote handler now returns an error if the vote row does not exist rather than silently returning success.
  • Fix: Feedback submission now validates the project slug exists as a taxonomy term before creating the post, preventing orphaned posts and rate-limit bypass.
  • Fix: wp_insert_post() return value is now checked for WP_Error in addition to falsy zero.
  • Tooling: Corrected .phpcs.xml.dist — prefix was my-plugin, now riaco,RIACO; text domain was my-plugin, now riaco-feedback; minimum supported WP version updated to 6.2.

1.0.0

  • Initial release.
  • Frontend feedback submission form with honeypot spam protection and IP-based rate limiting.
  • AJAX voting system with SHA-256 voter hash and database-level duplicate prevention.
  • Feedback board shortcode with filter bar (search, status, sort) and paginated AJAX loading.
  • Roadmap shortcode with three-column kanban and independent column pagination.
  • Admin moderation queue with single and bulk approve actions and pending count bubble.
  • Dashboard widget showing 5 most recent pending submissions.
  • Status and Project custom taxonomies with radio-button metaboxes.
  • Settings page with 8 color pickers, items-per-page option, and admin email notification.
  • Shortcodes help page with attribute reference and quick-start guide.
  • Developer hooks: 5 action hooks and multiple filters for full extensibility.

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