Hi @ge-sehen ,
The issue on your site seems to be related to the cache saving. The error log stated that the caches were missing so when going back, all the previously loaded data will need to be reloaded.
This didn’t happen on our dev site since we disable cache saving. You can check my video here for more information: https://app.screencast.com/Y4wPn6sNqzhZp
Best regards.
I tried without Caching Plugin enabled. Same result and not working, how did you deactivate “Cache saving”?
Just checked on other sites with standard theme, no caching etc. and same result as in my video!
Hi @ge-sehen ,
It depends on the plugin or where your site keeps caches. I am not a technical support agent so I cannot guide you further.
You might want to troubleshoot this one following the steps below:
- Deactivate all other plugins, except WooCommerce and our WPC plugins.
- Check the functionality to see if it’s working or not. Reactivate other plugins one by one to find the source of the conflict.
- Change to our WPCstore theme or any other WooCommerce specialized theme to check. Not every theme is optimized for WooCommerce from our developers’ persective, for example, the 2025 theme.
Best regards.
Ok, I have an empty site, not special caching or anything activated with storefront-Theme which I would call WooCommerce friendly.
https://divi5.bald.live/produkt/test/
Same issue…
Hi @ge-sehen ,
You have no products on your site right now so I cannot check it on your site. Please check again.
Best regards.
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This reply was modified 11 months, 2 weeks ago by
Janilyn T.
You should be able to see it now
