Conflict after updates

  • Resolved jakibell

    (@jakibell)


    9 years, 11 months ago

    Hello, I’m new to the forum and hoping you can help.

    After updating various plugins and my theme yesterday (theme is Avada), I found that the site wasn’t loading. There was no error message… just a blank page instead of the homepage.

    I disabled one plugin at a time and worked out that it was Events Manager. When it’s disabled and deleted, the site works fine.

    I had Events Manager Pro and when I had tried to update it I got an error message to say it hadn’t unpacked. As it turned out, the pro subscription had expired.

    I think this attempted update to the pro module may be the cause of the problem. I no longer need the pro element but do need Events Manager. When I’ve tried to re-install it, I get the same problem with the site not loading.

    Any suggestions would be very welcome.

    Thanks,
    Jaki

    https://ww.wp.xz.cn/plugins/events-manager/

Viewing 4 replies - 1 through 4 (of 4 total)
  • caimin_nwl

    (@caimin_nwl)

    9 years, 11 months ago

    Hi Jaki,

    Is Events Manager Pro deactivated?

    Which version of Events Manager are you using?

    Thread Starter jakibell

    (@jakibell)

    9 years, 11 months ago

    Hi there and thanks for your reply.

    I deactived and deleted both EMP and EM, and then reinstalled the latest version of EM, so that’s all that’s on the site at the minute.

    Jaki

    Thread Starter jakibell

    (@jakibell)

    9 years, 11 months ago

    I’ve had a friend take a look and he found a conflict between Pinpoint booking system and Events Manager. By disabling Pinpoint, EM is now working fine again.

    So that’s solved for now. Thank you.

    caimin_nwl

    (@caimin_nwl)

    9 years, 11 months ago

    No problem; thanks for the update.

Viewing 4 replies - 1 through 4 (of 4 total)

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