fatal error

Resolved gleg
(@gleg)

9 years, 1 month ago

Hi,
When I try to update the plugin, it crashes the site.

Fatal error: Class ‘All_in_One_SEO_Pack_Compatible’ not found in /home/aitrey/public_html/wp-content/plugins/all-in-one-seo-pack/inc/compatability/compat-wpml.php on line 12

Can you tell what is causing this?

Thanks

Viewing 14 replies - 1 through 14 (of 14 total)

Michael Torbert
(@hallsofmontezuma)

WordPress Virtuoso

9 years, 1 month ago

That class definitely exists. It looks like the autoupdate system in WordPress may have failed.
Try manually downloading from https://downloads.wp.xz.cn/plugin/all-in-one-seo-pack.2.3.12.5.zip and installing

Thread Starter gleg
(@gleg)

9 years, 1 month ago

Hi,
I was updating the all in one seo pack and nothing else. Are you saying there is something in wordpress auto update that can affect this?

Also, If I reinstall the plugin, will I lose all my settings that I made across the site regarding the all in one plugin?

Thanks

Michael Torbert
(@hallsofmontezuma)

WordPress Virtuoso

9 years, 1 month ago

I was updating the all in one seo pack and nothing else. Are you saying there is something in wordpress auto update that can affect this?

I couldn’t possibly know what caused the issue. That’s my best guess. Plugin developers have nothing to do with the update process, that’s handled entirely by WordPress.

Also, If I reinstall the plugin, will I lose all my settings that I made across the site regarding the all in one plugin?

No.

wellnessrn4u
(@wellnessrn4u)

9 years, 1 month ago

After I activated Yoast SEO, and OnPage plugins something went terribly wrong. I was able to get my site up & running again, but I can’t access WP control panel in order to edit my site. I keep getting suggestions to deactivate the plugins, but if I can’t access the control panel, I can’t do anything.

Any help is greatly appreciated.

Namasté

Thread Starter gleg
(@gleg)

9 years, 1 month ago

Hi,

I left the old plugin on the server (renamed so the site would work)
Uploaded the zip (from the link above) activated.
Got the same error.

Any ideas?

Thanks

Michael Torbert
(@hallsofmontezuma)

WordPress Virtuoso

9 years, 1 month ago

@wellnessrn4u You’re in the wrong place.

Michael Torbert
(@hallsofmontezuma)

WordPress Virtuoso

9 years, 1 month ago

@gleg

If you’re getting that error with a fresh copy, we’d like to investigate further. You can contact us directly at https://semperplugins.com/contact/ Please make sure to reference this thread.

Thread Starter gleg
(@gleg)

9 years, 1 month ago

just submitted, put it under roundabout slider

Thanks!

cardofearing
(@ricardolabs)

9 years, 1 month ago

@gleg, @hallsofmontezuma I go the exact same error. The latest update caused the issue on one server, but not on our dev server.

Michael Torbert
(@hallsofmontezuma)

WordPress Virtuoso

9 years, 1 month ago

@ricardolabs
We’re looking into it, unfortunately so far we’ve been unable to reproduce it on our own servers.
Who is the hosting company you use for the server giving the error?

cardofearing
(@ricardolabs)

9 years, 1 month ago

@hallsofmontezuma the site is hosted on https://www.exacthosting.com/

cardofearing
(@ricardolabs)

9 years, 1 month ago

Thanks for checking into it. I know not being able to replicate an error is always a tough task

Michael Torbert
(@hallsofmontezuma)

WordPress Virtuoso

9 years, 1 month ago

Update: on the one site we have access to, we’ve dermined this to be a caching issue. A partially cached version of the plugin is being served, and so it doesn’t see new files added.
@ricardolabs

cardofearing
(@ricardolabs)

9 years, 1 month ago

Thanks very much @hallsofmontezuma, I’ll see if that’s the case for us as well.

Viewing 14 replies - 1 through 14 (of 14 total)

The topic ‘fatal error’ is closed to new replies.

Tags