fatal error

  • Resolved gleg

    (@gleg)


    9 years ago

    Hi,
    When I try to update the plugin, it crashes the site.

    Fatal error: Class ‘All_in_One_SEO_Pack_Compatible’ not found in /home/aitrey/public_html/wp-content/plugins/all-in-one-seo-pack/inc/compatability/compat-wpml.php on line 12

    Can you tell what is causing this?

    Thanks

Viewing 14 replies - 1 through 14 (of 14 total)
  • Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    9 years ago

    That class definitely exists. It looks like the autoupdate system in WordPress may have failed.
    Try manually downloading from https://downloads.wp.xz.cn/plugin/all-in-one-seo-pack.2.3.12.5.zip and installing

    Thread Starter gleg

    (@gleg)

    9 years ago

    Hi,
    I was updating the all in one seo pack and nothing else. Are you saying there is something in wordpress auto update that can affect this?

    Also, If I reinstall the plugin, will I lose all my settings that I made across the site regarding the all in one plugin?

    Thanks

    Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    9 years ago

    I was updating the all in one seo pack and nothing else. Are you saying there is something in wordpress auto update that can affect this?

    I couldn’t possibly know what caused the issue. That’s my best guess. Plugin developers have nothing to do with the update process, that’s handled entirely by WordPress.

    Also, If I reinstall the plugin, will I lose all my settings that I made across the site regarding the all in one plugin?

    No.

    wellnessrn4u

    (@wellnessrn4u)

    9 years ago

    error 500 unable to load page

    After I activated Yoast SEO, and OnPage plugins something went terribly wrong. I was able to get my site up & running again, but I can’t access WP control panel in order to edit my site. I keep getting suggestions to deactivate the plugins, but if I can’t access the control panel, I can’t do anything.

    Any help is greatly appreciated.

    Namasté

    Thread Starter gleg

    (@gleg)

    9 years ago

    Hi,

    I left the old plugin on the server (renamed so the site would work)
    Uploaded the zip (from the link above) activated.
    Got the same error.

    Any ideas?

    Thanks

    Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    9 years ago

    @wellnessrn4u You’re in the wrong place.

    Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    9 years ago

    @gleg

    If you’re getting that error with a fresh copy, we’d like to investigate further. You can contact us directly at https://semperplugins.com/contact/ Please make sure to reference this thread.

    Thread Starter gleg

    (@gleg)

    9 years ago

    just submitted, put it under roundabout slider

    Thanks!

    cardofearing

    (@ricardolabs)

    9 years ago

    @gleg, @hallsofmontezuma I go the exact same error. The latest update caused the issue on one server, but not on our dev server.

    Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    9 years ago

    @ricardolabs
    We’re looking into it, unfortunately so far we’ve been unable to reproduce it on our own servers.
    Who is the hosting company you use for the server giving the error?

    cardofearing

    (@ricardolabs)

    9 years ago

    @hallsofmontezuma the site is hosted on https://www.exacthosting.com/

    cardofearing

    (@ricardolabs)

    9 years ago

    Thanks for checking into it. I know not being able to replicate an error is always a tough task

    Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    9 years ago

    Update: on the one site we have access to, we’ve dermined this to be a caching issue. A partially cached version of the plugin is being served, and so it doesn’t see new files added.
    @ricardolabs

    cardofearing

    (@ricardolabs)

    9 years ago

    Thanks very much @hallsofmontezuma, I’ll see if that’s the case for us as well.

Viewing 14 replies - 1 through 14 (of 14 total)

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