10Web breaking mobile styles

  • Resolved azmun

    (@azmun)


    3 years ago

    I have built out a page on 10Web, when I emulate mobile when logged in, everything looks great.

    However, when I view it on the url not logged in / incognito with chrome emulator the mobile looks totally broken. It’s the same thing on a real device.

    I only have the default 10Web plugins installed and nothing fancy. How can I resolve this issue? Has anyone else come across this?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Kelvin

    (@kelvindmllc)

    3 years ago

    Hi,

    This is also happening to me. Is this resolved? I just looked at your page and it looks good.

    Plugin Support Mane Grigoryan

    (@manegr)

    3 years ago

    Hi @azmun ,
    Thank you for contacting us. We are sorry for the inconvenience caused.

    As you are using 10Web hosting and the Pro version of 10Web Booster, please, kindly log into 10Web Dashboard with your account credentials to get support. Here are the available options to connect with our support team:

    1. Chat: Log into your 10Web Dashboard and look for the chat widget located in the bottom-right corner. Click on it to initiate a conversation with one of our support agents in real-time. Our chat service is available 24/7.
    2. Email: If you prefer written communication, feel free to send us an email via this form. Our dedicated support team will promptly respond to your inquiries.

    Thank you for choosing our services.
    Regards, Mane

    Plugin Support Mane Grigoryan

    (@manegr)

    3 years ago

    Hi @kelvindmllc ,
    Thank you for contacting us.

    Will you please kindly send us your website link to troubleshoot?

    Regards, Mane

Viewing 3 replies - 1 through 3 (of 3 total)

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