Perhaps go to your settings and permalinks page and hit save. That usually fixes it for me.
Hi Booleanvalue,
If what tjerkrintjema suggested doesn’t work, can you please share a link to your site – or more specifically the page with the timeline – so we can take a look at the URL that is 404ing.
Thank you,
Evan
tjerkrintjema – Yeah, I tried the save permalinks trick first. I actually did this on a staging server so its not public facing internet. Given some time I could set up a new instance of everything somewhere if people want to take a look. Its a WP 404 (i.e. nothing in the apache logs etc)
I’ve deleted and pulled from production and updated the staging server several times over, as well as trying a complete WP install from scratch and just copying over the database and wp-content folders.
What’s the URL of the page that is 404ing? I’m wondering if your theme is doing something to the URLs. I know another user was having issues because they had previously setup a custom template and the URL was setup incorrectly (extra apostraphe in it) and another user had a theme that was wrapping the announcement titles in an anchor tag with the incorrect href attribute.
Evan
The site that is working fine and is on the public facing internet is available at http://www.r9accelerator.co.nz/
This has an older version of WP, the theme and various plugins for obvious reasons 🙂
Hi Booleanvalue,
Are you still encountering issues? It doesn’t look like the links are 404ing.
Thanks,
Evan
Yeah, that is the Production website. The breaking changes are on staging/development servers as I obviously cant roll them out to prod and break the entire clients site.
If you think it would help (somehow viewing a WP generated 404) then I can set up a new public facing temporary server instance.
Disabled plugin – site works, timeline page shows shortcode.
Enabled plugin – every page 404’s
It doesn’t make sense that it would work on a production environment but not a staging. If they are setup the same, they should be running in the same manner. Something leads me to believe that the staging site has a different setting, or a different file structure or something weird going on.
You shouldn’t be 404ing. Are the URLs similar between the two sites, just one is having that issue and the other isn’t? Do you have a custom timeline express template being used in side the root of your theme on the staging site?
Evan
The Production site has Timeline Express 1.1.8.2
When I do an update to latest 1.2.8.1 on my staging server, the permalinks break. So, Prod and Staging are different in that respect – sorry if that was confusing.
The URL’s are all exactly the same. I clone Prod to Staging, everything is fine. Update the plugin, site breaks as described.
If I update directly on Production it also breaks hence me rolling back to keep the client site live.
Hmmm…
That is quite odd. Does the URL look to be correct on the staging site?
Are your permalinks set to the same? Do you have a custom timeline express template being used in side the root of your theme on the staging site?
Yep, all URLs and everything look identical. This doesn’t just break permalink on the timeline page, it does it for all links if that wasn’t clear.
Switching to twenty sixteen theme doesn’t resolve the problem either, its quite a puzzle
Hi Booleanvalue,
Were you able to make any more progress on this? I would be more than willing to work with you one on one to figure out what’s going on. I can help debug what the issue may be, but without being able to get int here – I would only be guessing.
Maybe we can do a gchat or something to work through it? Let me know!
Best,
Evan
Cool, I’ll clone up another environment and give you the details for it. Much appreciated.
Hi Booleanvalue,
I am going to close out this issue due to inactivity. If you still need help, feel free to post back here or open up a new thread.
Thanks,
Evan
