14.0.1 version

Resolved ads97129
(@ads97129)

3 years, 3 months ago

Hello

Users online disappears in backend in new version (14.0.1). Is it normal ?

In console, an error appears: Uncaught TypeError: s.data(…) is undefined in /wp-content/plugins/wp-statistics/assets/js/admin.min.js?ver=14.0.1:1

Thank you

Viewing 15 replies - 1 through 15 (of 22 total)

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Plugin Author Mostafa Soufi
(@mostafas1990)

3 years, 3 months ago

Hi,

Can you mention the line of the error message? also what plugins do you have? (Tools → Site Health Info → Info)
Thread Starter ads97129
(@ads97129)

3 years, 3 months ago
Hi and thanks for the answer.

I have turned off all plugins except wp-statistics but the error doesn’t disappears.

A screenshot of the backend:

Thank you
- This reply was modified 3 years, 3 months ago by ads97129.
amuecher
(@amuecher)

3 years, 3 months ago

Hello,

in version 14.0.1 the “Total Visitors” and “Total Calls” information is no longer displayed. How can I display this informations in the overview or where do I find it?

Thanks.

Plugin Author Mostafa Soufi
(@mostafas1990)

3 years, 3 months ago

Thank you for providing the screenshot, that helps us to find the issue, btw can you click on this section and take a new screenshot again?

https://capture.dropbox.com/LmPbL2FIGuN5xrED

Plugin Author Mostafa Soufi
(@mostafas1990)

3 years, 3 months ago

Hello,

in version 14.0.1 the “Total Visitors” and “Total Calls” information is no longer displayed. How can I display this informations in the overview or where do I find it?

Thanks.

It will be back on the next release 🙂 @amuecher

https://github.com/wp-statistics/wp-statistics/commit/8b5c65443d0d23f1f70943164501d8d15f522d74

Thread Starter ads97129
(@ads97129)

3 years, 3 months ago

New screenshot
amuecher
(@amuecher)

3 years, 3 months ago
Thank your for this information. So I wait for the next release – or can I include the added php-code yet?
- This reply was modified 3 years, 3 months ago by amuecher.
Plugin Author Mostafa Soufi
(@mostafas1990)

3 years, 3 months ago

So, the Js issue is fixed in this commit, Btw, can someone confirm the issue is fixed by that commit?

@ads97129

Let’s wait for the new version, probably will be released Today.

Thread Starter ads97129
(@ads97129)

3 years, 3 months ago

Hi,

Thank you for your work.

The issue disappears but nothing appears on backend and a new error appears in console.

Plugin Author Mostafa Soufi
(@mostafas1990)

3 years, 3 months ago

Thank you for taking the screenshot; I think the issue will be fixed by this commit.

Can you please review it again? https://github.com/wp-statistics/wp-statistics/tree/development

@ads97129

Thread Starter ads97129
(@ads97129)

3 years, 3 months ago

Now the error disappears in console. Graphic appears but not statistics.
Plugin Author Mostafa Soufi
(@mostafas1990)

3 years, 3 months ago
Thank you for testing, can you please tell me @ads97129
- Your browser name and version
- List of the activated plugins
- Screenshot of the Statistics → Settings → General
- The current language on your WordPress
Thread Starter ads97129
(@ads97129)

3 years, 3 months ago
Thanks for your help
- Firefox 110.0 and Chrome 110.0.5481.178
- Plugins: 3D FlipBook – Lite Edition, Advanced Custom Fields, Advanced Editor Tools, Black Studio TinyMCE Widget, CC Child Pages, Contact Form 7,Content Blocks, Cookie Notice, Download Manager, Enhanced Text Widget, Feedzy RSS Feeds Lite, MailChimp, Page Restrict, Page-list, Profile Builder, ReCaptcha v2 for Contact Form 7, Redis Object Cache, Responsive Lightbox & Gallery, SecuPress, Smart Recent Posts Widget, Sugar Calendar, WordPress Responsive Thumbnail Carousel Slider, WP Sitemap Page, WP Super Cache
- Current language: french
Plugin Author Mostafa Soufi
(@mostafas1990)

3 years, 3 months ago

Thank you! We finally found and fixed that.

https://github.com/wp-statistics/wp-statistics/commit/41f1841026759e32f2ed0104917af77ad258ea27

Can you please look over it? @ads97129

Thread Starter ads97129
(@ads97129)

3 years, 3 months ago

Sorry but the error appears again in console and nothing apprears on backend and in Statistics → Settings → General