• Resolved travischoma

    (@travischoma)


    Hi,

    I have a campaign with a Messenger widget. I checked Use Opt-In and dropped in my form snipped, and then per your instruction add the [ig_form] tag to the Message body field.

    When I hit preview, it all works perfectly. Then I hit save draft and when I open the campaign again everything is saved exactly except the [ig_form] tag is removed from the message body.

    I’ve tried adding it in visual and text tabs, in different places, and hitting save draft always removes it (and then the resulting widget is missing the form).

    Can you please have a look at what’s going on. Excited to use your tool and ready to launch my campaign and perhaps buy your inline add-on.

    But I need this to work before I can do anything!

    Thanks

    https://ww.wp.xz.cn/plugins/icegram/

Viewing 1 replies (of 1 total)
  • Plugin Author Icegram

    (@icegram)

    @travischoma

    Please update Icegram to latest version i.e 1.9.3.
    Try it once again this will solve your issue.
    Let us know how it goes?

    Thanks,
    Team Icegram

Viewing 1 replies (of 1 total)

The topic ‘1.9.2 [ig_form] removed when saving draft’ is closed to new replies.