Can you paste here your System Info? (WP Dashboard -> Elementor -> System Info)
BTW, Please deactivate all your plugins and change to Default WP Theme. and let me know if the problem gone.
Thread Starter
a1exus
(@a1exus)
== Server Environment ==
Operating System: Linux
Software: Apache/2.4.6 (Red Hat Enterprise Linux) OpenSSL/1.0.2k-fips PHP/5.4.16
MySQL version: MariaDB Server v5.5.59-MariaDB-38.11
PHP Version: 5.4.16
PHP Max Input Vars: 1000
PHP Max Post Size: 32M
GD Installed: Yes
ZIP Installed: Yes
Write Permissions: All right
Elementor Library: Connected
== WordPress Environment ==
Version: 5.1
Site URL: https://X.X.X
Home URL: https://X.X.X
WP Multisite: No
Max Upload Size: 32 MB
Memory limit: 40M
Permalink Structure: /%postname%/
Language: en-US
Timezone: 0
Admin Email: X
Debug Mode: Inactive
== Theme ==
Name: Zakra Child
Version: 1.1.2.1551365788
Author: ThemeGrill
Child Theme: Yes
Parent Theme Name: Zakra
Parent Theme Version: 1.1.3
Parent Theme Author: ThemeGrill
== User ==
Role: administrator
WP Profile lang: en_US
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:60.0) Gecko/20100101 Firefox/60.0
== Active Plugins ==
Classic Editor
Version: 1.4
Author: WordPress Contributors
Contact Form 7
Version: 5.1.1
Author: Takayuki Miyoshi
Duplicate Page
Version: 3.2
Author: mndpsingh287
Elementor
Version: 2.4.7
Author: Elementor.com
RARA One Click Demo Import
Version: 1.2.6
Author: raratheme
Theme Editor
Version: 1.9
Author: mndpsingh287
ThemeGrill Demo Importer
Version: 1.5.6
Author: ThemeGrill
Ultimate Responsive Image Slider
Version: 3.3.1
Author: WP Frank
Wordfence Security
Version: 7.2.3
Author: Wordfence
== Log ==
: <table><thead><th>JS: showing 2 of 2</th></thead><tbody class="elementor-log-entries"><tr><td>JS: 2019-02-25 23:09:30 [error X 3][https://X.X.X/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.4.7:2:167472] <strong>Cannot read property \'errors\' of undefined</strong> </td></tr><tr><td>JS: 2019-02-26 17:42:08 [error X 3][https://X.X.X/wp-content/plugins/elementor/assets/js/editor.min.js?ver=2.4.7:2:78085] <strong>Object doesn\'t support property or method \'contains\'</strong> </td></tr></tbody></table><table><thead><th>PHP: showing 3 of 3</th></thead><tbody class="elementor-log-entries"><tr><td>PHP: 2019-03-05 14:00:18 [error X 116][/var/www/html/X.X.X/wp-content/plugins/elementor/includes/controls/base-units.php::16] <strong>Class 'Elementor\Control_Base_Multiple' not found</strong> [array (
'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]</td></tr><tr><td>PHP: 2019-03-05 17:14:10 [warning X 46][/var/www/html/X.X.X/wp-content/plugins/elementor/includes/autoloader.php::159] <strong>ucwords() expects exactly 1 parameter, 2 given</strong> [array (
'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]</td></tr><tr><td>PHP: 2019-03-05 17:39:37 [notice X 2][/var/www/html/X.X.X/wp-content/plugins/elementor/core/logger/items/base.php::101] <strong>Array to string conversion</strong> [array (
'trace' => '
#0: Elementor\Core\Logger\Manager -> shutdown()
',
)]</td></tr></tbody></table><table><thead><th>Log: showing 2 of 2</th></thead><tbody class="elementor-log-entries"><tr><td>2019-03-05 15:38:35 [info] <strong>Elementor data updater process has been completed.</strong> [array (
'plugin' => 'Elementor',
'from' => '2.4.7',
'to' => '2.5.1',
)]</td></tr><tr><td>2019-03-05 17:00:25 [info] <strong>Elementor data updater process has been completed.</strong> [array (
'plugin' => 'Elementor',
'from' => '2.5.1',
'to' => '2.5.2',
)]</td></tr></tbody></table>
Thread Starter
a1exus
(@a1exus)
After I downgraded plugin back to 2.4.7, site is back online…
2.5.2 is broken for me too.
I can also confirm that downgrading to 2.4.7 fixes the problem.
UPDATE
I have discovered that the problem, in my case was caused by the Black Studio TinyMCE Widget plugin. Disabling the plugin has resolved the issue for me.
Same issue here. Downgrading fixed it but this caused us some major problems.
Memory limit: 40M -> 256M it’s better!!
