2 Input Fields

  • Resolved iswati

    (@iswati)


    4 years, 1 month ago

    Hello, hope you’re all doing well. I’ve been encountering an issue with forminator form. First my forminator form wasn’t being displayed but going through many forums I realized I can use “!important” tag in my additional CSS to display it which worked but now I have an extra field underneath my form saying please don’t fill this and an input box. I’m using SiteGround cache plugin which to many knowledge breaks the plugin even though I don’t use the minify functions. My initial issue was “block = none” which doesn’t display the form but “!important” tag solves that issue but creates a new one of having two input fields while I only specified one. Your help would be appreciated. Thank you

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Kris – WPMU DEV Support

    (@wpmudevsupport13)

    4 years, 1 month ago

    Hi @iswati

    I hope you are doing good today.

    This is a very odd case. Could you export your form, upload it to google drive or dropbox, and share a link in your next reply so that we could take a closer look at this?

    Kind Regards,
    Kris

    Thread Starter iswati

    (@iswati)

    4 years, 1 month ago

    Here you go: https://drive.google.com/file/d/1XtzK7E1iR3Z3Bh73RwCfmDt4iM6FT0QH/view?usp=sharing. Thank you

    Thread Starter iswati

    (@iswati)

    4 years, 1 month ago

    Hello, just wanted to ask if any updates. Thank you

    Plugin Support Laura – WPMU DEV Support

    (@wpmudev-support8)

    4 years, 1 month ago

    Hi @iswati

    Thanks for sharing the form and sorry for keeping you waiting.

    That “extra field” that says “do not fill” is a honeypot. It should remain hidden and the goal is that that some simpler bots ignore the fact that field is hidden and try to fill-it in anyway. So once it’s filled plugin knows it’s a bot/spam submission and can reject it.

    it should actually work that way anyway even if it’s visible but that surely breaks user experience.

    I’m not sure what exact CSS code did you add though that causes entire form/all the fields to show so I can’t override with more CSS (especially that you are using “important”).

    Instead, if the form is working fine for you (apart form that field being added) you can try disabling “honeypot” in form’s “Behavior” settings and to prevent spam instead use captcha (there’s a built-in support for Google reCaptcha and for HCAPTCHA).

    Best regards,
    Adam

    Thread Starter iswati

    (@iswati)

    4 years, 1 month ago

    Hello Adam, thank you for the detailed reply. This helped me understand the problem as well as solve it. Thank you again!

    Best regards,
    Swati

Viewing 5 replies - 1 through 5 (of 5 total)

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