Hello @jaromeh
Sorry for the late reponse. This should not be the case. We are looking into this right now and we’ll get back to you shorty.
Hello @jaromeh
We ran a quick test with REST API and I can confirm that 2FA does not interfere when an account has 2FA configured and is using an application password.
Can you please share more details about your setup? As in, what type of connection is taking place? And what plugins etc are you using for this integration? We can try to simulate your setup to try and reproduce the issue.
Looking forward to hearing from you.
Thank you,
using the official Zapier plugin v 1.5.1.
Try adding any WooCommerce trigger or step in Zapier, mine doesn’t connect WooCommerce unless the user account used is excluded from 2FA. That applies whether regular password or app password is used in Zapier.
Thank you for the update @jaromeh
We have someone from the testing department looking into this. They will get back to you with an update or if they need more information. Thank you for your patience and cooperation.
Hello again, Jaromeh!
My name is Lucian, and I’ll be assisting you today.
This sounds like an interesting case! My experience with Zapier is limited, so could you please share more details about the integration and steps to replicate your setup? This will help me create a similar testing environment.
- You mentioned the connection fails when 2FA is enforced. Could you provide a screenshot of the error? This will ensure accurate testing and troubleshooting from both sides.
- Regarding the WooCommerce triggers, can you clarify if both WordPress and WooCommerce integrations are required in Zapier to reproduce the issue? I want to be sure of the setup before testing further.
Please see the attached reference image for guidance related to the types of integration I will need in order to reproduce the above.
I appreciate your help and look forward to your reply!
