2FA does not work – Not timezone issue | ww.wp.xz.cn

Resolved ahsadaghiani
(@ahsadaghiani)

6 years, 10 months ago
Hi,

The server time and local time are the same. I try to login in the backend, and nothing happens with clicking on 2FA submit button. After a couple of tries, it puts out the error that the entered code is incorrect.

Regards,
Amir
- This topic was modified 6 years, 10 months ago by ahsadaghiani.

Viewing 1 replies (of 1 total)

WFGerroald
(@wfgerald)

6 years, 10 months ago

Hey @ahsadaghiani,

Do you see any errors in the browser console when initially clicking the submit button?

https://www.wordfence.com/help/advanced/troubleshooting/#how-to-inspect-the-browser-console

If you do see any errors, can you share a screenshot and test for a conflict? Try temporarily switching to a default theme if you’re not already using one and disabling all other plugins then reactivating them one by one to see if the issue persists?

Thanks,

Gerroald

Viewing 1 replies (of 1 total)

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1 reply
2 participants
Last reply from: WFGerroald
Last activity: 6 years, 10 months ago
Status: resolved