• Resolved holf

    (@holf)


    Hi, WB Admins 2FA with Google Auth is not matching up with the required code. Last night we turned over to summertime, pushing the hours forward one hour. Might this be the issue? How should I proceed to fix this?

    Best regards

    • This topic was modified 6 years, 2 months ago by holf.
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  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    Hi,

    The TOTP protocol (https://en.wikipedia.org/wiki/Time-based_One-time_Password_algorithm) does not depend upon timezone. However, the codes could be affected if either the server administrator or the owner of the device generating codes incorrectly adjusted the *time* on their device instead of the *timezone*. (Technically, the clocks did not go forward one hour; rather, you chose to display the time from a different timezone).

    To check what time your server thinks the time is, go to the TFA settings page; it’s shown at the top. (You can de-activate TFA by using the information in the FAQs for the plugin).

    David

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