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Forums / Plugin: Security Optimizer - The All-In-One Protection Plugin / 2fA stopped working for all users
(@rkcbd)
6 months ago
Our Security Optimizer plugin authentication codes stopped working for all of our users. We had to turn them off. Is this a known issue
(@vtrandev)
5 months, 4 weeks ago
Hello @rkcbd,
I did not manage to replicate the mentioned issue using a fresh WordPress application. In this case, you can try to reset the two-factor authentication on your end:
https://www.siteground.com/tutorials/wordpress/security-optimizer/login-security/
If the issue persists, you can also submit a support ticket via your Client Area at Siteground.
Regards,
Vladimir
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