• Resolved samsteely

    (@samsteely)


    Der normale Checkout funktioniert nicht mehr. Sobald man bei Paypal landet und auf “zahlen” drückt landet man immer wieder in der Wallet. Webhooks neu geht nicht. Im neuen Interface fehlt die option bei Deinstallation alle Daten auch aus der Datenbank zu löschen.

    Ich brauche dringend Hilfe.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • jnz31

    (@jnz31)

    downgrade auf 3.0.7 saved my day.

    Thread Starter samsteely

    (@samsteely)

    Ich habe gerade die 3.0.9 Beta installiert. Sieht erstmal besser aus, aber Apple Pay und Google Pay tauchen jetzt nicht mehr auf.

    Plugin Support Syde Jamie

    (@jamieong)

    Hi @samsteely ,

    Thank you for reaching out to us, we are here to help.

    We are aware of the current situation and we are actively working on the issue. It is also helpful if you can provide us with your latest system status report.

    Please follow these steps to share your system status report with us:

    1. Navigate to the WooCommerce / Status section in your site’s admin panel.
    2. Click on the Get system report button and then click Copy for support.
    3. Paste the report into our PrivateBin.
    4. After uploading, please share the link here so we can review the details thoroughly.

    Alternatively, to speed up the whole process we suggest you to contact us directly for further assistance. You can open a ticket with our service desk. Here’s how you can request support: Request Support. Please make sure to include the URL of this thread in your ticket for reference.

    We continue to work on the issue, and we look forward to receive the report from you.

    Best Regards,
    Jamie

    Plugin Support Syde Jamie

    (@jamieong)

    Hi @samsteely,

    You may enable payment methods in the mini cart, that should resolve the issue where your Apple Pay and Google Pay is missing. Let us know if this works for you.

    Best Regards,
    Jamie

    Thread Starter samsteely

    (@samsteely)

    After enabling the mini cart, the product summary disappears, but Apple pay and Google Pay still don´t show up. Apple Pay is not showing up at all and Google Pay only on the single product page.

    Here is the status report
    https://privatebin.syde.com/?13347a916bd9772c#C7bcg4YSyTxJWw4VZX3x1NsHn88kMjD5h1mr2wDvq1RE

    Plugin Support Syde Jamie

    (@jamieong)

    Hi @samsteely ,

    The product summary should not disappear and there seems to be some inconsistencies vs what we see on your site. We need to investigate further.

    To speed up the whole process we suggest you to contact us directly for further assistance. You can open a ticket with our service desk. Here’s how you can request support: Request Support. Please make sure to include the URL of this thread in your ticket for reference.

    Best Regards,
    Jamie

    Thread Starter samsteely

    (@samsteely)

    I just requested Support. Let´s see how it goes.

    Plugin Support Syde Jamie

    (@jamieong)

    Hi @samsteely ,

    We responded to you directly, and we look forward to hear from you.

    Best Regards,
    Jamie

    Plugin Support Krystian Syde

    (@inpsydekrystian)

    Hello @samsteely

    Since the issue has been moved to the private support board, we consider this thread resolved.

    If you still have any questions or if a new problem arises, don’t hesitate to open a new thread or reach out to our private board.

    Kind regards,
    Krystian

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘3.0.8 Update’ is closed to new replies.