• Resolved stepfaul

    (@stepfaul)


    Hi,

    I just wanted to write that after upgrading to v3.5.1.34 I saw a whole load of database errors on my site. After clearing my Object Cache things worked fine with no errors.

    Although it is good practice to clear all caches after an update I have not been impacted by such errors previously when the object cache has not been deleted.

    I just thought this info might come in handy – please feel free to delete this post if it goes against any posting policies.

    Thanks

    Steve.

    • This topic was modified 1 month, 4 weeks ago by stepfaul. Reason: Wrong version number in the title
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  • Plugin Support Laszlo

    (@laszloszalvak)

    Hi @stepfaul ,

    Thanks a lot for sharing this, we really appreciate it. It might help other users, too.

    What you experienced can happen when an object cache stores outdated data after an update. In such cases, the site may continue using stale database values, which can lead to repeated update attempts or database related errors until the cache is cleared.

    Clearing the object cache forces the system to load the fresh data from the database, which is why the issue resolved immediately afterward.

    So this is not specific to Smart Slider 3 but it depends on the object cache, as it should respect the plugin updates and automatically purge itself when a plugin gets updated.

    Anyways, I am glad you managed to fix the problem! 🙂

    Best regards,
    Laszlo.

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