Moderator
t-p
(@t-p)
1. clear cookies
2. exit browser
3. make sure local firewall is not causing problem
4. login with http://www.yourdomain.com/wp-login.php
if these steps don’t help then try:
– re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress.
– running the upgrade manually via wp-admin/upgrade.php
Thread Starter
amberm
(@amberm)
The first four steps did not work. Can you clarify the next part?
When I re-upload all files and folders from a fresh download…do I download a fresh WP locally then move files via FTP? Thank you for your help!
amberm: I was having the same issue and yes I downloaded a new wordpress locally and then used a ftp file manager to upload and overwrite the files, all except the wp-content folder and I can finally log back in. I use GoDaddy and I used the java ftp transfer, it was really easy. just a pain.
Everyone,
I managed to fix this issue and I am not the most computer savvy of people. Here’s what I did:
– Downloaded WordPress 3.4.1 and extracted the files to my desktop.
– Accessed my FTP file manager (which, for me, is provided by GoDaddy.com).
– With the FTP file manager I selected all of the 3.4.1 files EXCEPT FOR THE “wp-content” FILE. When you go to upload, remember to DESELECT that folder, or you will overwrite all of the content you’ve created on your site and all will be lost.
– Uploaded/overwrote the files (for me, there were 17 files).
– Check and see if you can access the wp-admin Dashboard (I could not).
– Next, in the FTP file manager, I opened up the “wp-admin” and “wp-includes” folders individually. I uploaded/overwrote ALL of the files in these folders with the freshly downloaded 3.4.1 ones on my desktop. I did this for both of the folders.
– After doing this, I was able to access the Dashboard. But before I could, there was a page that said something about having to update the database. With no other options, I clicked the update button and waited. Viola! I now have full access to my dashboard.
I hope this works for you guys. If you find that it does, please get on at least one forum and re-post what you did to solve it in easy-to-follow instructions. There are A LOT of people who are freaking out over this issue.
Thread Starter
amberm
(@amberm)
I am using this process to update other sites and is has worked successfully! Thank you KimVacc and grayscalexlii for your clarification.
As a side note, my client updated to WP 3.4.1 on his own when he received the email notification from GoDaddy. This magically fixed his website and I did not have to go through any additional steps. I’m not sure if this is common, as I’ve only built 3 WP sites. But I may try this more in the future instead of updating from my dashboard.
