• Resolved Aruna

    (@kirula)


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on a parent theme that you did not build personally we recommend using a child theme. 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Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @kirula,

    The “3D Secure Verification Token is missing” error means that the cardholder’s identity couldn’t be verified during the payment process. This token is essential for securely completing payments and is required by the bank and Square.

    This issue is often related to conflicts with other plugins or themes that may interfere with how the payment details are passed.

    This can often be resolved by disconnecting and reconnecting the Square plugin from your site, which helps reset the connection and clear any configuration issues.

    If the issue continues, we recommend doing a quick plugin conflict test by temporarily disabling other plugins and switching to a default theme like Storefront. This can help identify if something else on the site is interfering with the payment flow.

    Let us know how it goes!

    Plugin Support Kay U a11n

    (@kingsleyinfo)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘3D Secure Verification Token is missing’ is closed to new replies.