4.7.0 Issues

  • Resolved eytchh

    (@eytchh)


    5 years ago

    Hello,
    I just updated to 4.7.0 today and have noticed a couple of minor bugs with some elements.

    First, the Filterable Gallery element isn’t working properly. When I select a category in the dropdown, nothing filters, and the view stays the same, showing all of our products. The searchbox function isn’t working either, so currently it shows filterable options, but they are not working.

    Second, Advanced Tabs is also giving me some troubles. On one page, I have two tabs (Tab 1 and Tab 2 for reference). Tab 1 shows our Product description, as well as a Photo Gallery of the product using the Modula Gallery plugin. Tab 1 is open by default and everything appears just how it should. When I switch to Tab 2, everything looks good. Once I switch back to Tab 1, the product description appears, but my gallery disappears. This may be an issue with Modula, or perhaps Lazy Load with WordPress?

    The Filterable Gallery is my biggest issue, but I also wanted to bring to light the issue I’m having with Advanced Tabs. If you have any suggestions, please let me know!

    Edit: I have already cleared cache, and tried regenerating assets in EA Addons with no luck.

    • This topic was modified 5 years ago by eytchh.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Abid Hasan

    (@abidhasan112)

    5 years ago

    Hi @eytchh ,

    I just tried EA Filterable Gallery with v4.7.0 and it seems fine on my end. Have a look: https://d.pr/v/cYkUBF

    Also, I could not able to reproduce the EA Advanced Tab issue in the first tab actually. We’re aware of the issue in the second tab when any JavaScript elements are present but not in the first tab.

    So for further investigation please share your page URL so that I can check this issue on your end.

    Thank you!

    Thread Starter eytchh

    (@eytchh)

    4 years, 12 months ago

    Here is the page with Filterable Gallery:
    https://rapidview.com/individual_components/

    And then if you click on any of those product pages from the Individual Components page I just linked, you will see the ‘Overview’ and ‘Specifications’ tabs. When you go from Overview > Specs > back to Overview is when the bug occurs. I will link a product page for ease of access:
    https://rapidview.com/products/panoramo-4k/

    Using EA 4.7.0 with
    Elementor v3.1.4
    Elementor Pro v3.2.1

    Thread Starter eytchh

    (@eytchh)

    4 years, 12 months ago

    Additional Product Page:
    https://rapidview.com/products/ikas-evolution-office/

    Here is another product page that is experiencing the same issue as the previous one that I linked. Our software products have use four Tabs rather than two on the previous one. I noticed that the gallery is only disappearing when you switch from Overview > Specifications > back to Overview. The other tabs are interchangeable in any order until you add in the Specifications tab. Hope this helps point out an issue that can be solved!

    Thread Starter eytchh

    (@eytchh)

    4 years, 11 months ago

    @abidhasan112 I’m going to make a separate thread for the Filterable Gallery issue. You can treat this thread for the Advanced Tabs issue I have mentioned. Maybe I’ll have better luck at getting a response this way.

    Plugin Support Abid Hasan

    (@abidhasan112)

    4 years, 11 months ago

    Hi @eytchh ,

    Sorry for the late response!
    Can you please check this topic for EA Filterable Gallery issue: https://ww.wp.xz.cn/support/topic/filterable-gallery-issues/

    Regarding the EA Advanced Tab issue that you mentioned, I can see that you’re not using the EA Advanced Tab widget on this page: https://rapidview.com/products/ikas-evolution-office/

    Did you change tabs with another one? If so, you can still make a test page with EA Advanced Tab widget so that we can check this issue.

    Thank you!

    Thread Starter eytchh

    (@eytchh)

    4 years, 11 months ago

    Hello Abid,
    I’m not sure why I assumed I was using EA Advanced Tabs on these pages, but it turns out they were just the General Elementor Tabs. Sorry for the confusion! I will try EA Advanced Tabs now however to see if it fixes the issue I am having! I’ll let you know how it goes. Sorry, again.

    Plugin Support Abid Hasan

    (@abidhasan112)

    4 years, 11 months ago

    No problem! @eytchh
    Feel free to reach us when you need any help.

    Have a good day!

Viewing 7 replies - 1 through 7 (of 7 total)

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