• Resolved daniel25k

    (@daniel25k)


    Hi

    we use the premium version of your pluign. Under settings is possible to black same day bookings which works great. but if we choose “4 hours in advance” it does not work at all. Guests are still able to book shorterm 20 minutes before or so…

    thanks

    runnning latest version 2.5

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support jaysupport

    (@jaysupport)

    Hello daniel,

    Thanks for writing to us about this. Unfortunately, we’re not able to replicate this issue on our end. The Late Bookings option (in Settings > Booking Schedule) is working correctly for us.

    Just so we have a better understanding of the situation, could you provide a URL to your bookings page? We would like to see if there is any useful info in your booking form, in the HTML source code or in the console log.

    And, just for anyone else who might come across this, even though this user is using the premium version of the plugin, the late bookings feature referred to/discussed here is part of the free version available here and not the premium version.

    Thread Starter daniel25k

    (@daniel25k)

    https://bestens.bar/reservierungen/

    At the moment it is set to booking option “4 hours” but if you check our guest can book at any time even 18:00 o clock altough its 17:45 for example.

    Thanks for checking… if you need access just say so and provide me with an email. Thanks for the quick respond

    Plugin Support jaysupport

    (@jaysupport)

    Thanks for that. Your booking form looks good to me.

    Can you share a screenshot of your scheduling, exceptions, late bookings and early bookings settings?

    Also, what do you have set for your date and time format in your WordPress settings? i.e. In Settings > General

    Also, what do you have set for the Date Format option in our plugin (in the Basic area of the Settings page)?

    Thread Starter daniel25k

    (@daniel25k)

    i cant share screenshot here i think?!

    can you provide me with an support email maybe?!

    But all Time settings are fine… WP Main is to Vienna and Time ist standard H:i so its for examplte 7:29 right now. Same in Booking setting H:i and Vienna

    Plugin Support jaysupport

    (@jaysupport)

    Hello daniel,

    You could use an image hosting service, like https://postimages.org/, to share a screenshot here. Alternatively, you could indeed contact us by email at [email protected]. If you do, please make sure to reference this thread.

Viewing 5 replies - 1 through 5 (of 5 total)

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