400 invalid_request – Required parameter(s) missing or wrong.

  • Resolved pilinski

    (@pilinski)


    6 years, 2 months ago

    Hallo,

    there was a similar case on this forum already:
    https://ww.wp.xz.cn/support/topic/error-somethings-not-working/

    However, the solution does not work in my case… 🙁
    1. I installed the plugin
    2. I created the app at the https://goto-developer.logmeininc.com/
    3. I entered the Consumer Key and Secret
    4. Save all settings
    5. “CLICK HERE TO CONNECT WITH MY GOTOWEBINAR APPLICATION”
    6. I’ve got a pupup window with the question i I would allow the access
    7. my Answer was “Yes”
    8. I was back at the “/wp-admin/options-general.php?page=wp-gotowebinar” page

    [gotowebinar] shorcode presents the following message:

    
Something's not working. It looks like the API call to GoToWebinar isn't succeeding. This may be because you are on a trial account. Unfortunately API calls can't be made to GoToWebinar accounts on a trial. If you do have a full GoToWebinar licence please try re-authenticating the plugin again by pressing the 'Click here to get Auth and Key' button in the plugin settings. You should also clear the cache or turn the cache off in the plugin settings and this should resolve the issue.

    I tried both methods: your app and my own app. Same result.

    I tried to clear the webinar cache, but I get message “The cache was not cleared because it has previously been cleared in the last 24 hours. Please wait until this time before trying to clear the cache again.”. Always… 🙁

    I cannot find the ‘Click here to get Auth and Key’ button in the plugin settings.

    Last bt not least in the support –> Connection Log I can find multiple entries like:

    
400 invalid_request - Required parameter(s) missing or wrong.

    Any one could give a helipin hand?

    Kind regards,
    Maciej

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    6 years, 2 months ago

    Hi @pilinski,

    Do you have a paid GoToWebinar account?

    Thanks,

    Thread Starter pilinski

    (@pilinski)

    6 years, 2 months ago

    Hello @northernbeacheswebsites,

    yes, we have the GoToWebinar Pro licence valid till end of April 2020.

    When I try to test the API accoring to the https://goto-developer.logmeininc.com/how-get-access-token-and-organizer-key instruction, I get a redirect to the following address:

    
https://www.forum-fronius.pl/wp-admin/options-general.php?page=wp-gotowebinar&code={very-long-code-is-here}

    and the message in the browser window:

    
<h1>Error thrown</h1>
<p>Call to a member function get_value() on null<p>

    Kidn regards,
    Maciej

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    6 years, 2 months ago

    Hi @pilinski,

    I think to get around the technical issues that can occur with creating your own app, please use our application, so:

    1) Clear the custom application settings from the general options tab and save the settings.
    2) Refresh the page
    3) Click the connect button at the top of the page and see how things go.

    If you experience an error with the above steps, please let me know the error you receive. Thanks,

    Thread Starter pilinski

    (@pilinski)

    6 years, 2 months ago

    Hello,

    I followed the steps, and after successfull login through GoToWebinar popup window I am redirected back to the WordPress „WP GoToWebinar” setting page, i.e. in the address bar: https://www.forum-fronius.pl/wp-admin/options-general.php?page=wp-gotowebinar&code={very-long-code-is-here}
    but:
    – in the browser: Error thrown Call to a member function get_value() on null
    – on the WP GoToWebinar Support tag: 

    
Time	Message
07/04/2020 18:02	400 invalid_request - Required parameter(s) missing or wrong.
07/04/2020 18:01	400 invalid_request - Required parameter(s) missing or wrong.
07/04/2020 18:01	400 invalid_request - Required parameter(s) missing or wrong.

    So it looks like exactly the same behaviour.

    Kind regards,
    Maciej

    Thread Starter pilinski

    (@pilinski)

    6 years, 2 months ago

    PS. I tried to re-install the plugin, but I’ce seen some settings remain in the WP database

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    6 years, 2 months ago

    Hi @pilinski,

    I am sorry, I don’t know the solution for this issue. As I can’t ask for login details through this forum, I recommend considering the pro version as that way I can test the issue on your specific environment. Thanks,

    Thread Starter pilinski

    (@pilinski)

    6 years, 2 months ago

    Dear @northernbeacheswebsites,

    we bought the Pro version. [Order #14634] (09/04/2020)
    Please let me know the next steps.

    Kind regards,
    Maciej

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    6 years, 2 months ago

    Hi @pilinski,

    Can you please email me: [email protected] and provide all necessary details and I will assist you ASAP. Thanks,

Viewing 8 replies - 1 through 8 (of 8 total)

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