403 – Cannot Access Website

  • nyoung512

    (@nyoung512)


    1 year, 1 month ago

    Hi,

    I recently updated the URL in the WordPress dashboard under “Settings,” but I am now encountering a 403 Forbidden error when attempting to access the site. The website is currently managed by a third party, but we are in the process of transitioning it to in-house management.

    Here’s the current situation:

    • I need to revert the URL back to the original so I can regain access to the WordPress dashboard.
    • After that, I plan to update the CNAME to reflect the new settings and not be dumb again.

    Since I am unable to log in, I would appreciate guidance on how to proceed. Are there steps I can take to resolve this issue? Or would it be possible to temporarily reset the URL settings?

    Thank for your help!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Yui

    (@fierevere)

    永子

    1 year, 1 month ago

    403 is unlikely to be thrown by WordPress.
    Its a result of
    a) site folder is forbidden to read by webserver
    b) web server misconfiguration

    wordpress reasons:
    c) .htaccess rule
    d) security plugin does not allow access

    Moderator threadi

    (@threadi)

    1 year, 1 month ago

    You can adjust the incorrect URL as described here either in wp-config.php or in the database: https://developer.ww.wp.xz.cn/advanced-administration/upgrade/migrating/#changing-the-site-url

    To edit the wp-config.php you need FTP access. If you do not have this, please contact your hoster’s support.

    Many hosters also offer an interface for editing the database entries, usually phpmyadmin, sometimes also called something else. You should also contact the hoster’s support for this.

Viewing 2 replies - 1 through 2 (of 2 total)

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