403 Error

  • Resolved benhasler

    (@benhasler)


    7 years, 6 months ago

    when i logged onto my site this week and went to edit any old page or post, i am getting a 403 error when i click publish in the elementor Page editor.

    i can upload media and save changes using the wordpress editor no problems but not with elementor?

    oddly if i create a new post or page and edit using elementor i can edit and publish fine, its just any post that was created in the past.

    i hadn’t tweaked anything before this problem and everything was working fine last week. i have since updated to the latest version of elementor to try and fix the problem but to no avail?

    any ideas?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Donna Fontenot

    (@cavalierlife)

    7 years, 5 months ago

    This can be due to a security plugin. To sort this out, activate the learning mode of this plugin or contact their support. This issue can also be due to the firewall of your server so this has to be checked with your hosting company.

    Thread Starter benhasler

    (@benhasler)

    7 years, 5 months ago

    Hiya it turned out it was caused by elementor triggering a firewall rule.

    I had to contact my hosting company who had to disable the firewall rule ID.

    It was a bit of a pain but got there in the end.

    Donna Fontenot

    (@cavalierlife)

    7 years, 5 months ago

    Glad you got it sorted.

Viewing 3 replies - 1 through 3 (of 3 total)

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