403 error even when uninstalled

  • Resolved mmmolst

    (@mmmolst)


    5 years, 1 month ago

    Hi, I previously installed wordfence on my site but had to deactivated and uninstalled it because it causes error 403 when I tried to edit the website’s theme option. However, even after uninstalled error 403 still shows up. What can I do now?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter mmmolst

    (@mmmolst)

    5 years, 1 month ago

    Found the solution. For those with similar issues, please follow this instruction.

    https://www.wordfence.com/help/advanced/remove-or-reset/

    Plugin Support wfpeter

    (@wfpeter)

    5 years, 1 month ago

    Hi @mmmolst, thanks for posting the solution you found for others searching these terms.

    Wordfence should be in Learning Mode for the first seven days after installation, but it sounds like this could have helped for allowing the editing of your theme. Should you wish to reinstall Wordfence and try again, let me know in a new topic any details surrounding the exact steps you took to receive the 403 error, and specifics of any error messages you see crop up. You can include screenshots if necessary by using a service such as Snipboard.

    Thanks,

    Peter.

Viewing 2 replies - 1 through 2 (of 2 total)

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