403 error while installing

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author mra13 / Team Tips and Tricks HQ

    (@mra13)

    10 years, 4 months ago

    Your servers mod security rule is preventing the plugin from saving the settings. This is something only your hosting provider can fix.

    Thread Starter arpayzant

    (@arpayzant)

    10 years, 4 months ago

    Thanks for the response. I’ve been having a hard time configuring anything related to WordPress. Are there specific mod security rules my server needs to relax for my configurations to proceed?

    Thanks,

    Alan

    Thread Starter arpayzant

    (@arpayzant)

    10 years, 4 months ago

    Server’s response thus far…

    “We are investigating this issue, but our server uses XML-RPC (for wordpress) and we are thinking this may be jetpack exclusive since no one else is complaining. Can you ask them to provide a list of source IPs so we can make sure they are whitelisted on the server?”

    Alan

    Plugin Contributor mbrsolution

    (@mbrsolution)

    10 years, 1 month ago

    @alan, is your issue resolved?

Viewing 4 replies - 1 through 4 (of 4 total)

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