403-Forbidden

  • Resolved arolee

    (@arolee)


    7 years, 2 months ago

    Dear Support Team,
    I am new here and beginner in the WordPress world. I have downloaded HappyForm but while I am setting up my HappyForms I have come across the 403-Forbidden page. Rest of the pages working fine but each attempt to set the HappyForm is having the 403-Forbidden error message. Please help me. Thanks.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • thethemefoundry

    (@thethemefoundry)

    7 years, 2 months ago

    Hey there, @arolee 👋

    Oh no! Would you mind deactivating all your plugins and see if it helps? If it does, try to activate plugins back again one by one and try to see which one tends to break it.

    If that doesn’t do the trick, it’s also possible something’s up with the permalinks in WordPress. Could you please head over to Settings → Permalinks and click Save Changes without changing any settings?

    Let us know how you go! 🙂

    Thread Starter arolee

    (@arolee)

    7 years, 2 months ago

    Dear Support Team, I have followed step by step (as you said) and unfortunately, I am still having the problem? Please help me, Thanks.

    thethemefoundry

    (@thethemefoundry)

    7 years, 2 months ago

    Got it, @arolee!

    That’s really weird. What theme are you using? We’ll try to replicate your exact setup and see if we can reproduce your issue. Also, could you share a link to your site so we can take a look directly?

    Let’s hope we can figure this out quickly! Let us know your findings. 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

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