• Resolved daneel0

    (@daneel0)


    Hello everyone,

    I need your help with this error:

    Forbidden.

    Request:
    GET https://us21.api.mailchimp.com/3.0/?fields=account_id

    Response:
    403 Forbidden

    Access Denied

    You don't have permission to access "http://us21.api.mailchimp.com/3.0/?" on this server.

    Reference #18.d891402.1744738861.6b490d37
    https://errors.edgesuite.net/18.d891402.1744738861.6b490d37

    The API key I’m using was created from an admin account and is brand new.

    I already contacted Mailchimp (I saw in some posts that I might be blacklisted from their servers??), but no luck—they redirected me to the plugin's support, saying that since it’s a third-party tool, it’s not their responsibility.

    Any ideas?
Viewing 1 replies (of 1 total)
  • Plugin Contributor Lap

    (@lapzor)

    Normally when you’re blocked by Akamai you would get a 503 error, not 403.
    So you are blocked by the Mailchimp firewall instead of Akamai.
    First thing I would try is to wait 24 hours, and try again…. Let us know if it still doesn’t work by then.

    Kind regards,

Viewing 1 replies (of 1 total)

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