• Resolved aveedev

    (@aveedev)


    Hello! I am consistenly having an issue with cleantalk throwing a 403 Forbidden error. Do you have any solution on how to fix this?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello, @aveedev.

    Please, re-activate the plugin:
    • WordPress Admin Page —> Plugins —> Installed plugins —> Anti-Spam by CleanTalk —> Deactivate and Activate again

    Did it help?

    Thread Starter aveedev

    (@aveedev)

    I just reactivated. Will let you know if I get another down notification for my site. Did you troubleshoot anything on your end?

    Okay, let us know if the issue persists.
    And no, when the plugin is reactivated, it initiates new routes to the CleanTalk Cloud.
    Thank you.

    Thread Starter aveedev

    (@aveedev)

    Hello,

    I just got another down notification.

    Thanks!

    Plugin Support katereji

    (@katereji)

    Hello.
    1. Could you clarify what do you mean by the words “down notification”?
    2. Please, send us your PHP logs.
    If you prefer, you can contact us via our ticket system: https://cleantalk.org/my/support/open.

    Plugin Support katereji

    (@katereji)

    Hello.
    We haven’t heard back from you in a while, so I’m going to mark this thread as “resolved” – if you have any further questions, you can start a new thread.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘403 Forbidden Error’ is closed to new replies.