Hello, @aveedev.
Please, re-activate the plugin:
• WordPress Admin Page —> Plugins —> Installed plugins —> Anti-Spam by CleanTalk —> Deactivate and Activate again
Did it help?
I just reactivated. Will let you know if I get another down notification for my site. Did you troubleshoot anything on your end?
Okay, let us know if the issue persists.
And no, when the plugin is reactivated, it initiates new routes to the CleanTalk Cloud.
Thank you.
Hello,
I just got another down notification.
Thanks!
Hello.
1. Could you clarify what do you mean by the words “down notification”?
2. Please, send us your PHP logs.
If you prefer, you can contact us via our ticket system: https://cleantalk.org/my/support/open.
Hello.
We haven’t heard back from you in a while, so I’m going to mark this thread as “resolved” – if you have any further questions, you can start a new thread.