403 on images after using image optimisation

  • Resolved morena_loca

    (@morena_loca)


    5 years, 1 month ago

    Hello,
    I activated the Jetpack image optimization 2 days ago and I realized 10 hours ago that the images now have a 403 error message. As soon as I saw that, I unactivated the image optimization AND lazyload from jetpack but it didn’t solve the issue.

    I have spent hours try to figure out a solution.
    I have already deleted the .haccess, changed the theme to Twenty Twenty One and even removed all plugins.

    I have changed the files and folder permissions to 644 and 755 respectively.

    Nothing seems to work.

    Can you please help?

    • This topic was modified 5 years, 1 month ago by morena_loca.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    5 years, 1 month ago

    Hi @morena_loca

    I took a look at the site and the images appear to be loading correctly now – did you get the issue sorted out?

    If so, what was the solution?

    Thread Starter morena_loca

    (@morena_loca)

    5 years, 1 month ago

    Hey Bruce,

    yeah there was an issue with the primary domain htaccess. Thanks all good now.
    Crossing fingers.

    Plugin Contributor Jen H. (a11n)

    (@jennywp)

    5 years, 1 month ago

    Hey @morena_loca, thanks for following up.

    I’m going to mark this thread as resolved now, but feel free to reach back out if you still need us. You can simply mark the Status as “not resolved” in the right sidebar.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘403 on images after using image optimisation’ is closed to new replies.