404 Authenticating Drop Box

  • Resolved dudeman135

    (@dudeman135)


    12 years, 7 months ago

    Hello, I see a post with the same subject and same error that I am getting which says resolved, but other than saying it is something in .htaccess or on the webserver, there are no suggestions.

    When I click on the link to authenticate to DropBox in the plugin I get a 404 error with the URL of my site/wp-admin/options-general.php?page=updraftplus&action=updraftmethod-dropbox-auth&updraftplus_dropboxauth=doit

    I have not modified the .htaccess from defaults and am running the latest version of WP with all plugins up to date. I’d be glad to provide whatever details are necessary to try and get a better understanding of how I can fix this. Thanks ahead of time!

    http://ww.wp.xz.cn/plugins/updraftplus/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    12 years, 7 months ago

    Hi,

    If it’s a plain 404 error served up by your web-server, then that means that the request is not getting funnelled into WordPress at all (and hence not into any WP plugins, such as UD – and hence isn’t anything that any part of WP is doing, since the access never comes to WP). If you’re sure it’s not anything in your .htaccess, then ask your web hosting company to take a look – redirect setups vary a lot, so they’ll be the best people to work out what’s up.

    Best wishes,
    David

    Thread Starter dudeman135

    (@dudeman135)

    12 years, 7 months ago

    This issue is now resolved! I was working with the developer of another plugin on an issue which I thought was unrelated, but the fix for that issue fixed my issue with this plugin and I wanted to pass along the fix to hopefully help others as well.

    The other developer suspected that the issue I had utilizing his plugin was related to a problem with my hosting server, specifically with curl requests over SSL having an issue. I went back and forth with my web host support team SEVERAL times and finally had to escalate to management. I then got a knowledgeable tech that confirmed that I had PHP 5.2 without curl ssl support and he upgraded me to PHP 5.3 with curl ssl support and all issues are resolved.

    Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    12 years, 7 months ago

    Hi,

    Great, glad you got it working!

    Best wishes,
    David

Viewing 3 replies - 1 through 3 (of 3 total)

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