404 Error

  • Resolved dtonks

    (@dtonks)


    9 years, 3 months ago

    Hey,

    I am in the process of creating my FAQ’s. However I am getting a very strange 404. The FAQ’s will be displayed on http://www.storyboardsocial.com/faq and they come fully expanded. However when you click on the (-) to minimise the FAQ so the answer is not seen it is linking to the permalink which is resulting in a 404. I want it to just minimise the answer, I also want the permalink to not result in a 404. I have published and created the FAQ. The perma link given is http://www.storyboardsocial.com/ufaqs/how-do-i-change-my-password/

    Very confused as how to get the collapse button to actually collapse not link to the permalink and also how to get the 404 to not occur.

Viewing 1 replies (of 1 total)
  • etoilewebdesign

    (@etoilewebdesign)

    9 years, 3 months ago

    Hi dtonks,

    For the 404 errors, you may just need to flush your permalinks, something that is often necessary when new custom post types are registered in WordPress. To do this:

    – In the main menu, go to “Settings > Permalinks”.
    – Scroll down, if needed, and click “Save Changes”. No need to actually make any changes.
    – Rewrite rules and permalinks have now been flushed.

    For the minimize icon issue, I noticed that your theme has a weird loading behaviour in which, when you go to a link, it brings up this loading graphic for a moment and then just kind of transitions into the next page. I can’t really tell, but maybe your theme is rewriting how pages are loading. Either way, it looks like there’s a conflict there. Can you try switching to the WordPress default theme and checking to see if the FAQs function as they should?

Viewing 1 replies (of 1 total)

The topic ‘404 Error’ is closed to new replies.