404 Error on ics link ?

  • Resolved Pat

    (@patrickhaond)


    6 months ago

    Hi there.

    I created a category of events but the bootom page button to Expost ics file, fails…

    I got a 404 error.

    I tried to flash permalink, no change.

    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support tristan083

    (@tristan083)

    6 months ago

    Hi @patrickhaond ,

    Thank you for reaching out.

    I have not been able to reproduce this issue in my testing environment running only The Events Calendar plugins and the twenty-twenty-one theme. I suspect there’s a conflict that’s causing the issue here. It would be good to test for conflicts. Could you follow the steps below?

    1. Deactivate all other plugins except for The Events Calendar Plugins.
    2. Switching to the Default theme.

    Please read the Testing for Conflicts article before doing anything. 

    To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.

    Thread Starter Pat

    (@patrickhaond)

    6 months ago

    Thanks @tristan083 fro your help.
    It seems the error only appears on Google Chrome, not Firefox…
    I will try others tests.

    Plugin Support Darian

    (@d0153)

    6 months ago

    Hi @patrickhaond

    Are you still experiencing the issue on your end? If so, could you let me know whether you’re using macOS or Windows when the problem occurs in Chrome? This will help me narrow down the cause.

    Thread Starter Pat

    (@patrickhaond)

    6 months ago

    Hi and thank you @d0153 .

    Yes still the same problem on Windows 11, Google Chrome.
    Yesterday it worked on Firefox, today 404 error again…

    Atousa Najafi

    (@atousanajafi)

    5 months, 4 weeks ago

    Hi @patrickhaond,

    While I can replicate the issue on your site, I can’t reproduce it on my test environment. May I know if you have tested for plugin and theme conflict?

    Besides that, as I checked your site, you’re utilizing an outdated version of The Events Calendar, so please update to the latest version and check if it resolves the issue. See release notes for further information.

    Plugin Support Darian

    (@d0153)

    5 months, 3 weeks ago

    Hi there,

    It looks like we haven’t heard back from you in a while, so I’ll go ahead and close this thread for now.

    If you still need assistance, feel free to reopen this thread or start a new one

Viewing 6 replies - 1 through 6 (of 6 total)

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