404 issue

  • Resolved Chuckie

    (@ajtruckle)


    8 years ago

    I am getting 404 issues.

    I think the issue is my site links to a forum. See menu.

    But my robots file excludes the forum. So a crawl sees the url and then is told it is rejected.

    Either way the log doesn’t say what link it can’t find. Please help. 😀

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support robertabela

    (@robert681)

    8 years ago

    Thanks for reporting the issue @ajtruckle.

    We need a bit more details though to be able to help you. Can you please let us know what is being reported in the logs and what the issue is?

    Looking forward to hearing from you.

    Thread Starter Chuckie

    (@ajtruckle)

    8 years ago

    The log:

    array(5
Attempts	=>	1
ClientIP	=>	66.249.73.147
Msg	=>	times
UserAgent	=>	Mozilla/5.0 (compatible; Googlebot/2.1; +http://www.google.com/bot.html)
Username	=>	Website Visitor
)

    I am assuming it is the link in my menu structure to the forum, which you will see is excluded in the robots file from being crawled. But the log is not telling what page can’t be viewed as you can see. It is happening repeatedly.

    • This reply was modified 8 years ago by Chuckie.
    Plugin Support robertabela

    (@robert681)

    8 years ago

    Hello @ajtruckle

    I still cannot understand what is the issue. When a non-existing page is requested, a record of that request is kept in a log file stored in the following location: /wp-content/uploads/wp-security-audit-log/404s/

    Can you find the log file with the latest entries (log file name would be today’s date) and send me the last entry that there is in the log file?

    By the way you can refer to Logging 404 Requests & Referrers to a Log File in WordPress for more information on how the plugin keeps a record of such requests.

    Thank you.

    Thread Starter Chuckie

    (@ajtruckle)

    8 years ago

    Ah, I did not realise this. Sorry. The entry states:

    82.47.8.196,Request URL https://www.publictalksoftware.co.uk/msa/HelpOnline/files/helpindex.css,

    That is part of my online help system (created from my CHM file). It has created this CSS link in all the documents and the link does not exist. Maybe I just create a empty CSS file with nothing in it. Would that be sufficient?

    Since the software that creates the CHM is no longer commercially available.

    Plugin Support robertabela

    (@robert681)

    8 years ago

    Glad we solved the puzzle @ajtruckle

    Therefore as such everything is working well from the plugin’s side. When possible the plugin also reports the page that is calling that URL, though in your case it seems it is not able to.

    In regards to what you should do, I am not familiar with your system so cannot really recommend you what to do, sorry.

    Should there be anything else we can help you with in regards to the plugin please do not hesitate to ask.

Viewing 5 replies - 1 through 5 (of 5 total)

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